Updated: 06/21/2016 - Website operated by Leptigen

Biotrust Nutrition Review - Does This Supplement Line Work? Are ineffectiveness and poor customer service quality deal breakers?

Published: 05/27/2016 | By: Summer Banks, Senior Reviewer
Editor's Review: 3.5 / 5.0
Biotrust Nutrition Review

97% of dieters just want a product that works. Yeah, we don’t understand that remaining 3% either. So, when we found some intrigue about Biotrust Nutrition, we dug deep into ingredients, side effects, science and customer service. Furthermore, we picked apart hundreds of consumer reviews and comments. We then condensed and summarized to give you the info you need.

EDITOR'S TIP: Combine Biotrust Nutrition with a proven fat burner such as Leptigen for better results.

What You Need to Know

Firstly, you’ll find a supplement manufacturer and distributor in Biotrust Nutrition. Ingredients vary by product, but include gingko biloba, green tea extract, fenugreek extract and B-vitamins. Depending on the program, you’ll take a minimum of one serving, once per day, to help with weight-loss. A benefit is the availability on the official website.

The product line was introduced in 2012. The supplements don’t appear to include synthetic ingredients, a good choice. Sadly, Biotrust has had lawsuit involvement. You can purchase the items on the official website and through trusted retailers. The favorable BBB rating and some good customer comments are positives, but read on…

Ineffectiveness – “Is This a Concern?”

The first negative, regarding Biotrust Nutrition ingredients, is ineffectiveness. “When dieters take supplements, they expect them to work,” said our Research Editor. “If you invest money in the products and nothing happens, there is a problem.”

“I used Metabo379 as directed and finished the whole bottle. It didn’t work for me,” commented one user.

“I am about finished with my third and last bottle. My weight at the start was 176 pounds and still is 176 pounds, my waist measurement was approximately 42 plus inches, and it has not changed,” said a dieter.

We feel it important to note that some people lose weight using the products. As one dieter explains, “BioTrust’s products are helpful to me during my quest to lose weight.”

Another shared her experience, “I have 2 milkshakes a day and either a good lunch or dinner and I don’t often feel hungry.”

Poor Customer Service Quality – “Not So Nice”

Based upon numerous reviews, representatives are not helpful. “I immediately emailed Biotrust customer service and requested that they either cancel my order or substitute it for the correct product (which was the same price). Twelve hours later I received a response indicating that they could not cancel my order and I would be required to return the product to them upon receipt at my own expense,” commented a dieter.

“I have contacted this company several times regarding a refund under their guarantee of complete satisfaction or money back within a year. They have ignored all email request with no response,” said a consumer.

“I have contacted them to return the product. Have not heard back. Have emailed several times requesting info. No reply,” claimed another.

We did find quite a few complaints from customers who didn’t get the support they expected, but there are some on the other end of the spectrum. As one buyer stated, “I am impressed with BioTrust, it’s products and people.”

We also found one that said, “Biotrust is an honest, knowledgeable team.”

Our research has shown if any portion of a company is problematic, like quality of customer support, there’s a smaller chance of long-term success. If Biotrust Nutrition doesn’t offer exceptional service, there are concerns.

The Science – “Is it Legit?”

The official Biotrust Nutrition website provides links to several studies. Although the company offers research, we have to look at the total picture. Just because some of the ingredients used have been tested doesn’t mean the formula is effective. Several of the items are more expensive than comparable supplements. At DietSpotlight, locating published clinical proof backing weight-loss claims is important. If there’s no science to provide, customers may have trouble with trust.

The Bottom Line – Does BioTrust Nutrition Work?

Here it comes – our final take on this one. Upon taking a complete look at Biotrust Nutrition, we’ve reached a conclusion. The company offers a money-back guarantee and earns some favorable customer comments, but we have issue giving this one a thumb up it because the research provided is not for the complete formulas, just individual ingredients. Plus, we’re concerned about the short amount of time they’ve been in the business.

If you’d like to lose weight, we recommend going with a cost-effective product featuring ingredients supported by published clinical studies from a company that has years in the business.

Among the best products we’ve seen in 2016 is one called Leptigen. The product contains a four-ingredient proprietary blend, which has been shown in published scientific research to ignite fat loss and increase metabolism. There’s no talk of adverse side effects and dieter comments state people are seeing excellent results.

The company behind Leptigen is confident in the supplement, so they’re providing a Special Trial Offer, which is a good decision.

Get Your Sample Today »
GD Star Rating

How Does Biotrust Nutrition Compare?

Previous Biotrust Nutrition Review (Updated March 21, 2014):

What You Should Know

Click Here To See Our Highest Rated Review

Biotrust Nutrition is a supplement company. The company was founded on the principles of providing dietary supplements and information of the highest quality. The company provides products backed by scientific research, although the studies are not readily available on the website. Biotrust Nutrition provides information relating to the products on the official website, as well as a way to purchase the products. Several of the products are on the pricey side. We will take a closer look to see if the all-natural ingredients trump the price.

List of Ingredients

  • Supplement company specializing in total-body products.

Product Features

Biotrust Nutrition is, like Truvision, a dietary supplement company specializing in fat loss, muscle building and total-body health products. The company focuses on providing products with all-natural ingredients free from preservatives, additives and sugars. Although Biotrust Nutrition uses natural ingredients, we noticed several products with ingredients listed in a proprietary blend. This is a bit deceptive toward the dieter. The dieter may not know the amount of each ingredient they are consuming in each dose. Prior to purchasing products from Biotrust Nutrition, a dieter should consider shopping around for a better deal. The ingredients are a winner, but the prices are not. All of the products out-price the competition by more than $30. We have to note the company claims the products are tested and facilitated by licensed physicians, clinicians and nutritionist. Biotrust Nutrition also claims products are tested in a FDA-rated facility. What we find interesting is we could not find information relating to the testing, like with Biotrust IC-5. We, as well as dieters, deserve to know the effectiveness of the products prior to purchase.

See Our Featured


  • The products are available on the website.
  • Full ingredients listed on the website.
  • The company uses natural ingredients.
  • Products backed by a one-year money back guarantee.
  • Products tested in a FDA-registered lab.
  • Products formulated by licensed physicians and nutritionists.


  • The products are expensive.
  • The ingredients are listed in a proprietary blend.


We like Biotrust Nutrition. The company is committed to the customer by offering natural ingredients, proven weight loss ingredients and high quality control. The company provides information and supplements embracing total body health and wellness. What we found alarming relating to the product line was the price. For example, the Biotrust Low Carb Protein Powder costs $50 per bottle. Although we know the benefits of protein powder, dieters could purchase an inexpensive alternative and buy green leafy vegetables. We like how the website offers articles pertaining to fat loss, muscle building, lifestyle and nutrition. The website also offers meal solutions. This is ideal for dieters needing additional information relating to changing their strategies toward weight loss and weight management.

Biotrust Nutrition Questions & Answers:

We condensed dozens of user reviews and customer comments about Biotrust Nutrition in order to create this helpful FAQ.

What are the side effects of Biotrust Nutrition?

Possible Biotrust Nutrition side effects may include hair loss, bloating, anxiety, sleeplessness, headache, abdominal discomfort, diarrhea, stomachache and constipation, based on some comments from customers.

What are the ingredients in Biotrust Nutrition?

Some Biotrust Nutrition ingredients are Sigmalean complex, green tea leaf extract, irvingia gabonensis extract, 5-hydroxytryptophan, Bioperine, l-theanine, rhodiola rosea extract, chromium, cinnamon bark extract, naringin, micellar casein, Biotrust time-released protein matrix, whey protein isolate, inulin, whey protein concentrate, microencapsulated probiotic blend, supercritical ultra-purified fish and krill oil, astrareal astaxanthin, conjugated linoleic acid (CLA), pomegranate seed oil, protease sp and amino acids.

Does Biotrust Nutrition work?

Some of the ingredients used in Biotrust Nutrition supplements, such as green tea and chromium, can help with weight-loss. Furthermore, the protein blend in the Biotrust Nutrition shakes may help suppress appetite and repair muscles. Unfortunately there is not much clinical research presented with these products to support the claims.

You may want to consider substituting Biotrust Nutrition for a product backed by some positive customer experiences such as Leptigen.

How much does Biotrust Nutrition cost?

The cost of Biotrust Nutrition products are Brain Bright ($49), Metabo379 ($49), LeptiBURN ($69), IC-5 ($69), Biotrust Low Carb ($49), Pro-X10 ($49), OmegaKrill 5X ($49), BellyTrim ($49), Protein Cookies ($29), Protein Bars ($39), AbsorbMax ($49) and BCAA Matrix ($49).

How should I take Biotrust Nutrition?

You should take each Biotrust Nutrition product according to the specific instructions on the bottle label.

How do I contact Biotrust Nutrition customer service?

You can contact Biotrust Nutrition by calling 1-800-766-5086. You can also email this company if you visit the official website.

Can I take Biotrust Nutrition if I have a health condition?

Women who are pregnant or nursing, people under 18 years old, those taking prescription medications or people with pre-existing health conditions should consult a licensed doctor before taking Biotrust Nutrition products.

What do users like about Biotrust Nutrition?

Some users like that Biotrust Nutrition products are all available via the official website and that a money-back guarantee is provided.

What do users NOT like about Biotrust Nutrition?

Some users do not like the customer service Biotrust Nutrition provides. Furthermore, some have complained that these products do not produce the results that Biotrust Nutrition claims.

Can Biotrust Nutrition products cause increased appetite?

Some customers have complained of increased appetite while using Biotrust Nutrition products.

Do Biotrust Nutrition products cause intestinal problems?

Some users have complained of gastrointestinal problems while using Biotrust Nutrition supplements.

Did we find a guarantee with Biotrust Nutrition?

Yes, there is a guarantee provided for your purchase of Biotrust Nutrition products.

Do you know of any special deals or discounts on Biotrust Nutrition?

No, we’re not aware of any special deals on Biotrust Nutrition at the moment. However, the last few months many of our readers have been going crazy about Leptigen’s Special Trial Offer, which is just the cost of shipping and handling. Click here to give it a shot.

Biotrust Nutrition Ingredients:

We dug deep into the Biotrust Nutrition ingredients to give you the details you need. Ingredients vary by supplement, so common ones are listed below.

Fenugreek Extract

Fenugreek is an herb that’s similar to clover. It is native to the Mediterranean region, western Asia, and southern Europe. Seeds are used to make medicine.

What is it Supposed to Do?

It is used to treat digestive problems such as upset stomach, constipation, inflammation, and loss of appetite, It is also used to treat obesity.

Clinical Research

According to a study published in Pharmacology Biochemistry and Behavior, “Chronic administration of a fenugreek seed extract enhances food consumption and motivation to eat in rats and also induces hyperinsulinemia as well as hypocholesterolemia.”

Clinical research is an important part of the equation when it comes to choosing a diet supplement. You may want to take a look at a product like Leptigen, which is formulated with clinically tested ingredients.

Gingko Biloba Extract

It is an extract made from the leaves of a large tree that grows natively in Asia.

What is it Supposed to Do?

It is supposed to help memory disorders, ringing in the ears, mood issues, difficulty concentrating, and more. It may also help high cholesterol dnd PMS.

Clinical Research

According to a study published in The Journal of the American Medical Association, “EGb [EGb 761 is a particular extract of Ginkgo biloba used in Europe] was safe and appears capable of stabilizing and, in a substantial number of cases, improving the cognitive performance and the social functioning of demented patients for 6 months to 1 year.”

Green Tea Extract

Green tea extract is made from the leaves of the green tea plant.

What is it Supposed to Do?

It is supposed to help increase metabolism to make it easier to burn more fat.

Clinical Research

According to a study published in The American Journal of Clinical Nutrition, “Green tea has thermogenic properties and promotes fat oxidation beyond that explained by its caffeine content per se.”

B Vitamins

B vitamins are found in food sources and are sometimes added to food.

What is it Supposed to Do?

B vitamins play a role in various bodily functions from energy production, to mood.

Is There Anything Out There That TRULY Works?

One supplement could get the job done. Leptigen, a weight-loss supplement made with clinically tested ingredients, may be a good option. All customers can take advantage of a Special Trial Offer, directly from the manufacturer. Click here to give it a shot.

43 User Reviews About Biotrust Nutrition

Leave comments below
  • 1

    Glad I read these my Grandma was about to spend money on this shady company, just so happened I was right there and said to her lets research this company first. Shame on them.


  • 2

    I orfered the hi protein low carb supp n on automatic shipment plan problem is getting supply so fast n cant use it fast enough n same flavor
    Called customer service n told of my probl
    Imstead of returming 2 they offered to ship me 2 but of different flavors
    Whoever helped me i want to say thank you Gteat customer service
    Yes would recommend the co.


  • 3

    I have tried several of their products and found them to be ineffective. I am particularly disturbed by all of the complaints regarding the difficulty of getting the company to honor their guarantee of a 365 day money back refund with no questions asked. I had great hopes for this company’s products and am very disappointed


  • 4
    bernard mock

    I do not like the sales method used. Waiting 6 minutes for a prompt to double the order is out of line. I will never order from Bio Trust again.


  • 5

    Too many customer complaints regarding all levels of customer service. No thanks.


  • 6

    This is the WORST company I have ever dealt with. My order came to over one thousand US dollars. I was shocked when I saw the final amount charged without getting the chance to review the cart. I sent an email within 2 minutes to correct the order, they advised that order may have already left the warehouse. Now the order has arrived to Australia and I have to pay import duty and tax. I have emailed them again and had no reply.
    I don’t know what legal action I can take against them. Any Ideas?
    This is the biggest scam I have ever seen in my life


    Devon (Editor)

    You can contact Biotrust Nutrition by calling 1-800-766-5086.



    If you paid by credit card notify them of your problem and stop payment and then return the product


  • 7
    Wendy Shinsky

    Just this last weekend I ordered some products from this company (sold on what I was thinking was a Reputable and Honest Company). FIRST-THE 100 % MONEY BACK GUARANTEE IS 100% BULL CRAP!!!! SECOND- The buyer Does NOT get the opportunity to review the order before it is charged to your account. If customer service is unavailable(not in business hours when I ordered) your only recourse is an email to them. I noticed an incorrect item was added on my order when the confirmation page showed and literally called then emailed them with 5 minutes asking that they remove the product and refund the amount of the product onto my card. THIRD-They are quick to reply, which was nice. HOWEVER they answer andjust state that they ship though a 3rd patry company and cannot cancel or change and order once placed.
    FOURTH-They options offered for compensation ARE NOT A 100% refund. They offer either an immediate 25% credit to your credit card(So why can’t the full amount be credited back) OR a 50% credit of the total order amount (ie… if bill was $120-they would credit $60 TO YOUR ACCOUNT WITH THEM FOR FUTURE PRODUCT PURCHASES FROM THEM), OR they offer you AGAIN an exchange of products for up to the amount of the product incorrectly added to the order. (This is the option I chose as I am praying the products are better than their customer service and still want to try the products). None of this actually gave me what I or 99% of America would consider a 100% MONEY BACK GUARANTEE.
    I sent an email response to customer service to let them how unhappy I was and how DISHONEST this made their company look and how Leary this made me of them all before I had even received a product from them. Again I did quickly receive an email from them stating they were sorry for the confusion, it stated that the shipping was from a 3rd party and unable to be changed and they confirmed they would be resending the product I wanted. From their details in the email they also made it sound like it Was Supposed to be a great convience to Me, that they were not going to charge me another shipping fee and from the wording made it sound as if I would normally have to pay a RETURN SHIPPING CHARGE for any items actually returned to the company.
    SO FAR, they seem very unethical and dishonest in their practices. I will update my review on the Actual Products after I get them and have the chance to use them.
    Lastly, You will get what seems like a million and one emails from them once you order something. The nice little books they show and will “send” you are NOT Actual Hard Copy type books, you have to download them. So if you prefer hard copied books or don’t have a printer your just out of luck.


    I will state now, that I will be leaving this review on other sites as well to warn the masses before they get ripped off by the billing and selling practices. I am a real consumer and not a bot. I am on face book and you can find me by name and message me if you have any other questions.


  • 8

    If you’re on any medication check with your doctor I have Parkinson’s disease my first dose saw me hospitalised I was delirious and blood pressure dropped dramatically then went through the roof am in the process of returning them for a refund


  • 9

    Huge problem with SPAM. After purchasing their product, my daily spam went from about 4-5 to 20-25 or more! Also, I paid with PayPal for greater privacy and security and the email ID associated with PayPal is getting spam from BioTrust themselves. This is an email ID which has almost never had a spam email in the past


  • 10

    I would like to think i could trust them but from what i am reading i don’t think i can .I also tryed to call there number no reponded .I have tryed one of there free supplement sent to me and would like to buy some more and only pay for what i order


  • 11
    Jacqui Rowell

    I have the three bottle trial pack of the belly trim.i am already on 30 prescription meds every day.Got my doc to check ingredients and she advised me not to take the Biotrust as it could clash with quite a few of my meds. Will I have to pay for my supposed FREE trial?Thanking you for your article I don’t mind paying the postage to send them back.can I do this? Regards MISS JACQUI ROWELL.


    Stephen (Editor)

    You should call the company for return information but you should be all set.


    Your Name

    If your on 30 precriptopn meds, I would find another doctor.


  • 12

    I would like to hear from anyone who has taken Pro-X10 probiotics 2.0
    Thank you.



    I’ve been taking Pro-X10 2.0 for about a month, and I’ve noticed a good improvement with my stomach issues.


  • 13

    All these horrid reviews about customer service. I have had great service. Their protein powder was great, and I am too new to Met379, but seem to be losing around the waist.


  • 14

    i have been taking BioX4 for 3 weeks….I’ve lost 7 pounds. There website needs some work upon ordering they double charged me…but I called right away and they gave me a refund immediately. I am thinking about ordering more products like the IC5 and the bellytrimx2…..but not sure if I should take all these at the same time. I am disregarding the negative comments because it sounds like they did not give the product a chance. I’m hopeful it will continue to work as it has been. You must drink lots of water but that’s a good thing.


  • 15

    They took $294.00 within minutes from my partners account when the bill was suppose to be $59
    We have 3 children and are now left with nothing till next week!!!!!
    This is so cruel and I cant believe how stupid we were to think this was a great idea to only find out they scamed us in our bill.
    So thanks so much for taking what we had left to feed our family till next week!!!


    Your Name

    Yes not happy
    they’re customer service and email addresses won’t send really upset daughter is ringing them tomorrow had to cancel my debit card also rip offs product doesn’t work eitherTell us your thoughts about Biotrust Nutrition.


  • 16
    lorraine screnci oct. 27,2015

    I have been using BELLY TRIM XP and I am on my second bottle. I have lost about 8 pounds. I seem to be very tired. Is this due to the product I have been taking????


    Cameron (Editor)

    It’s possible, lorraine. Try going on a break and see if it persists.


  • 17
    Kenetta Coombes

    I have just received this product and will keep everyone informed about my progress or non progress …


  • 18

    They claim you will get your money back if unsatisfied – Don’t expect your money back. I had to go to the credit company to dispute their charge because they would not respond to complaints.


    Your Name

    Thanks, I’m not buying what there selling!


    Your Name

    I also will not buy this product after reading these 3 reviews. If it is to hard to get answers or a refund from them there must be some sort of problem with the company. It’s a fairly new company so it scares me.


    Your Name

    thank u for the info, will not buy product



    I have written them with questions and no answer. Wish I HAD MY MONEY BACK.


  • 19
    A. P.

    Via Shin Ohtake I got an offer to get some free samples, but I can’t pay for the shipping costs (4,95 $) due to creditcards . Is it possible to pay per ideal ? Thank you in advance and I need an answer as quick as possible .


    Cameron (Editor)

    No, not if you order via online.


  • 20

    I love BioTrust! My boyfriend loves it to. Our friends turned us onto the company over a year ago and it works for us. The Pro-X10 and AbsorbMax are my favorite. He loves the IC5 and LeptiBurn. The supplements work when they are used as prescribed. That is the key… you will not get the results you want if you don’t follow instructions. And, you need to at least use it for 60 to 90 days to see results. It changes your body and that takes time.

    If you have questions about the products, pick up the phone and call them or join their nutrition forum. There are a lot of celebrities and celebrity trainers that use BioTrust.


    Kenetta Coombes

    Hi can you email me any info you have on the product as I’ve just spent over 600 bucks on this product and would like to here from someone that has had results on this product..
    Cheers Kenetta 🙂


    Teri Grottke

    I have been using Biotrust products for several years. I started with Leptiburn while I was hospitalized for 3 months trying to heal a diabetic ulcer that had become infected. During this time, I was non-weight bearing, in bed getting 5 IVs of antibiotic per day. Weight loss under these conditions are very unlikely. However, my physician agreed to let me try this product after reading the scientific data provided on the company’s website. I have battled obesity all of my life with little success. within a month of using Leptiburn as directed, I began losing weight, slowly, but steadily, while bedbound. I started at 235 lbs and am presently at 165 lbs. I have added several other of the Biotrust products thru the years, while conducting my own trials of effectiveness using one month on/one month off strategies. the other |Biotrust products I use that I have found effective for me are, IC5, Bellytrim, and Brainbright. The Metabolight product worked for me, but irritated a condition I have with rapid heart rate, so I have discontinued it. Also, the gluten blocker product (I believe this product has been discontinued, but not entirely sure of that) helped me discover that I am gluten intolerant and probably have been my entire life. Since eliminating gluten from my diet, many of my health conditions have either diminished or ceased completely. I have never had any problems with customer service with this company, in fact they have always been very helpful. However, if you expect a refund on product that doesn’t work for you, they require a return of the empty, partially used or full bottles. I also follow a balanced eating plan which supplies balanced nutrition and protein, weekly counseling sessions and education to unlearn bad eating patterns and behaviors while learning new choice patterns. I am NOT employed by either of these companies, but there ARE referral rewards for the eating plan. Feel free to email me for more information on this.


  • 21
    Tina morrs

    It didn work for me and 5 emails later ive still not had my refund .they keep avoiding the issue.I guess ive fallen for their stories.Im taking it further though to get my money back .



    Wow, I can’tell believe people are having customer service problems with Bio Trust. I’v been using the prorien powder for almost a year now and they always are there for me.In fact there was a mix up when I ordered $300.00 worth of protein powder they sent me an extra $300.00 worth of it and when I called the company to tell them about it they let me keep it, I think that’s unbelievable customer service! They have always been there to answer questions and give me a refund if need be. I also only pay about $28.00 per bottle when I order 6 and if I catch a good sale have got it for $25.00 a bottle that’she why I bought $300.00 worth. It has a shelf life of 3 years and it’s tastes so good.


    Kenetta Coombes

    IM with you I can’t complain about customer service they have responded to all myour emails as I can’t call there number ..


    Aj Newman

    Biotrust Nutrition is really effective.



    Can I ask how long you used it and which product? I’m thinking of buying something else and was wondering what did not work.


  • 22
    Kem AtkinsonYour Name

    TI love this product. I initially lost 30 pounds on it. I followed the instructions and was really improving my health. My dope of a heart doctor tried to tell me that I had a heart problem. Well, it has never surfaced. Anytime I start to gain back my weight, I am back on the program and it works within a week. All my family uses some of the products. Once, I had overordered and called to say I thought my Omega Krill smelled funny, they sent three new bottles and didn’t charge me. I trust them completely because other companies have recommended their products. My only problem is the web site and the overcharging for ordering fewer than six. Also, I am currently waiting until 5;oo a.m. to order because of their Eastern standard time. I am in California. Not convenient to order on-line. What a mess!


    Your Name

    Im very upset with the company. Im in California as well and wanted to try a bottle. Within one minute of me choosing a product my card was charged $691.00. No cart to review nothing instanly charged. Bad. Bad!!!!!


  • 23
    norman feinberg

    cancel my order please refund 159.50!


    Cameron (Editor)

    Norman, you must contact the company directly.


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