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BioTrust Nutrition Review - Does This Supplement Line Work? Are ineffectiveness and poor customer service quality deal breakers?

By Summer Banks on Sep 16, 2016

97% of dieters just want a product that works. Yeah, we don’t understand that remaining 3% either. So, when we found some intrigue about BioTrust Nutrition, we dug deep into ingredients, side effects, science and customer service. Furthermore, we picked apart hundreds of consumer reviews and comments. We then condensed and summarized to give you the info you need.


What is BioTrust Nutrition?

Firstly, BioTrust Nutrition is a supplement manufacturer. Ingredients vary, but include gingko biloba, green tea extract, fenugreek extract and B-vitamins. Depending on the product, you’ll take one serving per day. They supposedly help with weight-loss.

BioTrust Nutrition was introduced around 2001. The supplements don’t appear to include synthetic ingredients, a good choice. You can purchase the items on the official website and through trusted retailers. The favorable BBB rating and some good customer comments are positives, but read on…

Ineffectiveness – “Is This a Concern?”

The first negative was the ineffectiveness of BioTrust Nutrition ingredients. “When dieters take supplements, they expect them to work,” said our Research Editor. “If you invest money in the products and nothing happens, there is a problem.”

A user reported, “It didn’t work. I stuck to a low fat diet, took the pills and took more exercise but no good.”

We feel it important to note that some people lost weight using the products. A dieter stated, “BioTrust’s products are helpful to me during my quest to lose weight.”

Another commented, “I have 2 milkshakes a day and either a good lunch or dinner and I don’t often feel hungry.”

Poor Customer Service Quality – “Not So Nice”

Based upon reviews, a customers felt they were let down by representatives. “I immediately emailed BioTrust customer service and requested that they cancel my order. Twelve hours later I received a response indicating that they could not cancel my order,” commented a dieter.

No matter how many negative customer reviews we find, there are just as many positives in the mix. A customer said, “I am impressed with BioTrust, it’s products and people.”

Another said, “I am such a loyal customer is because of the online support/forums..”

Our research has shown if any portion of a company is problematic, like quality of support, there’s a smaller chance of long-term success. If BioTrust Nutrition doesn’t offer exceptional service for some customers, there are concerns.

The Science – “Is it Legit?”

The official BioTrust Nutrition website provides links to several studies. Although the company offers research, we have to look at the total picture. Just because some of the ingredients used have been tested doesn’t mean the formula is effective for everyone. At DietSpotlight, locating published clinical proof backing weight-loss claims is important. If there’s no science to provide, customers may have trouble with trust.

The Bottom Line – Does BioTrust Nutrition Work?

Is BioTrust Nutrition connected to weight-loss? We like the money-back guarantee and that we found some positive comments, but we’re skeptical about this one because there’s no link between the products and you losing weight. We’re also concerned due to user complaints about ineffectiveness and poor customer service.

If you’d like to lose weight, we recommend going with a cost-effective product featuring ingredients supported by published clinical studies from a company that has years in the business.

Among the best products we’ve seen in 2016 is one called Leptigen. The product contains a four-ingredient proprietary blend, which has been shown in published scientific research to help ignite fat loss and increase metabolism. There’s no talk of harmful side effects and dieter comments state people are seeing excellent results.

The company behind Leptigen is confident in the supplement, so they’re providing a Special Trial Offer, which is a bonus.

Get Your Sample Today »
About the Author:

Summer Banks is an ISSA-Certified Fitness Nutrition Specialist and has reviewed over 2000 diet products. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

How Does BioTrust Nutrition Compare?

Previous BioTrust Nutrition Review (Updated March 21, 2014):

What You Should Know

Biotrust Nutrition is a supplement company. The company was founded on the principles of providing dietary supplements and information of the highest quality. The company provides products backed by scientific research, although the studies are not readily available on the website. Biotrust Nutrition provides information relating to the products on the official website, as well as a way to purchase the products. Several of the products are on the pricey side. We will take a closer look to see if the all-natural ingredients trump the price.

List of Ingredients

  • Supplement company specializing in total-body products.

Product Features

Biotrust Nutrition is, like Truvision, a dietary supplement company specializing in fat loss, muscle building and total-body health products. The company focuses on providing products with all-natural ingredients free from preservatives, additives and sugars. Although Biotrust Nutrition uses natural ingredients, we noticed several products with ingredients listed in a proprietary blend. This is a bit deceptive toward the dieter. The dieter may not know the amount of each ingredient they are consuming in each dose. Prior to purchasing products from Biotrust Nutrition, a dieter should consider shopping around for a better deal. The ingredients are a winner, but the prices are not. All of the products out-price the competition by more than $30. We have to note the company claims the products are tested and facilitated by licensed physicians, clinicians and nutritionist. Biotrust Nutrition also claims products are tested in a FDA-rated facility. What we find interesting is we could not find information relating to the testing, like with Biotrust IC-5. We, as well as dieters, deserve to know the effectiveness of the products prior to purchase.

See Our Featured


  • The products are available on the website.
  • Full ingredients listed on the website.
  • The company uses natural ingredients.
  • Products backed by a one-year money back guarantee.
  • Products tested in a FDA-registered lab.
  • Products formulated by licensed physicians and nutritionists.


  • The products are expensive.
  • The ingredients are listed in a proprietary blend.


We like Biotrust Nutrition. The company is committed to the customer by offering natural ingredients, proven weight loss ingredients and high quality control. The company provides information and supplements embracing total body health and wellness. What we found alarming relating to the product line was the price. For example, the Biotrust Low Carb Protein Powder costs $50 per bottle. Although we know the benefits of protein powder, dieters could purchase an inexpensive alternative and buy green leafy vegetables. We like how the website offers articles pertaining to fat loss, muscle building, lifestyle and nutrition. The website also offers meal solutions. This is ideal for dieters needing additional information relating to changing their strategies toward weight loss and weight management.

BioTrust Nutrition Questions & Answers:

We condensed dozens of user reviews and customer comments about BioTrust Nutrition in order to create this helpful FAQ.

What are the side effects of BioTrust Nutrition?

Possible BioTrust Nutrition side effects may include bloating,[1] anxiety, sleeplessness, headache, abdominal discomfort, diarrhea, stomachache and constipation; based on some comments from customers.

What is in BioTrust Nutrition?

Some BioTrust Nutrition ingredients are Sigmalean complex, green tea leaf extract, irvingia gabonensis extract, 5-hydroxytryptophan, Bioperine, l-theanine, rhodiola rosea extract, chromium, cinnamon bark extract, naringin, micellar casein, BioTrust time-released protein matrix, whey protein isolate, inulin, whey protein concentrate, microencapsulated probiotic blend, supercritical ultra-purified fish and krill oil, astrareal astaxanthin, conjugated linoleic acid (CLA), pomegranate seed oil, protease sp and amino acids.

What is the active ingredient in BioTrust Nutrition?

The active ingredient in BioTrust Nutrition depends on the supplement.

Does BioTrust Nutrition work?

Some of the ingredients used in BioTrust Nutrition supplements, such as green tea and chromium, [2] can help with weight-loss. Furthermore, the protein may help suppress appetite and repair muscles. Unfortunately, there’s no clinical research presented with these products to support the claims.

How much does a bottle of BioTrust Nutrition cost?

The cost of a bottle of BioTrust Nutrition varies by product, but ranges from $29 to $69.

How do you take BioTrust Nutrition?

You should take each BioTrust Nutrition product according to directions on the label.

How do I contact BioTrust Nutrition customer service?

You can contact the BioTrust Nutrition customer service department by calling 1-800-766-5086, sending messages through the feedback form on the official website or by mailing BioTrust Nutrition 111 Congress Ave Suite #400 Austin, TX 78704.

Can I contact BioTrust Nutrition through social media?

Yes, you can contact BioTrust Nutrition through Facebook and Twitter.

Can I take BioTrust Nutrition if I have a health condition?

Women who are pregnant or nursing, people under 18 years old, those taking prescription medications or people with health conditions should consult a licensed doctor before taking any dietary supplements, including BioTrust Nutrition products.

What do users like about BioTrust Nutrition?

Some users like that BioTrust Nutrition products are available on the official website and that a money-back guarantee is provided.

What do users NOT like about BioTrust Nutrition?

Some users do not like the customer service BioTrust Nutrition provides. Furthermore, some have complained that these products do not produce results.

Can BioTrust Nutrition products cause increased appetite?

Some customers have complained of increased appetite while using BioTrust Nutrition products.

Do BioTrust Nutrition products cause intestinal problems?

Some users have complained of gastrointestinal problems while using BioTrust Nutrition supplements.

Did we find a guarantee with BioTrust Nutrition?

Yes, there is a guarantee provided for your purchase of BioTrust Nutrition products. You have one year to return the products. You’ll need to contact the customer service department for a return authorization number.


BioTrust Nutrition User Tips:

Biotrust Nutrition is a company that offers a variety of supplements, including probiotics, weight-loss formulas and krill oil. There are thousands of user reviews across the web and some include tips for the potential customer.


“I think it is worth a try but give it at least 30 days.”    Debbie


“Of course we have to do our part including our diets, etc.”    Armando


“I would still recommend BioTrust I am just warning people to make sure they are very careful when ordering.”    Louise


“Please don’t eat trash and do nothing because no company has a magic wand in a pill yet.”    Chris


“You have to take them everyday.”    Craig


“There is no magic bullet. It’s a combination of exercise, diet and nutrition. Combine the three and you should see results.”    Greg


“If you order from them, be careful how you order and what is on it before you hit any submit button.”    Matthew


“I am the first to say using the product alone is NOT the answer. I truly believe that Interval cardio and weight training is key.”    Anjp


“If you are not determined to follow up on a well-planned diet and exercise routine then your results will be compromised.”    Harris


“It takes more than nutritional supplements to get a killer body. Diet and exercise are also key. I used all three to get to where I am now.”    Jen


BioTrust Nutrition Side Effects:

It’s never a good idea to assume natural weight-loss supplements are going to be side effect-free. With any formula there is a chance of a negative reaction, and while Biotrust Nutrition side effects are scarce, it doesn’t necessarily mean some people aren’t affected.

Upset Stomach (Dyspepsia)

Dyspepsia is a condition in which the gastrointestinal organs function abnormally. This can be a chronic occurrence in which symptoms vary in frequency and strength. The stomach and the first part of the small intestine are typically affected in this case.

What causes dyspepsia?

Dyspepsia is caused by the abnormal input from intestinal sensory nerves, abnormal stimulation of the intestines by motor nerves, or abnormal processing of input from the sensory nerves. Some common symptoms of dyspepsia are upper abdominal pain, nausea, vomiting, or bloating. [1]

Hardened Stool (Constipation)

Constipation is the condition where bowels have difficulty passing movements on a regular basis, or at all, due to the hardening of stool. Many individuals with constipation report having less than three movements per week.

What causes hardened stool?

Dry, hard stool is the result of the colon absorbing too much water. Usually, as food moves through the colon it absorbs water while it’s passing stool. By the time muscle contractions push out the waste, the colon has absorbed most of the water – creating solid feces.

Abdominal Pain

Abdominal pain can be dull to severe and quite difficult to diagnose due to a wide range of factors. Cramping, sweating, swelling, and fever can all be results of abdominal distress.

What causes abdominal pain?

There are a few causes of abdominal pain from foods you eat, to much more serious conditions and factors. Anal fissures or bowel obstructions can be causes of abdominal stress, as well as autonomic neuropathy and other issues with the nerves around the colon. [2]


Hyperactivity isn’t just a diagnosis for children. It’s a state of being abnormally active for any significant amount of time, typically displaying constant movement, aggressive behavior, or inability to focus. Being hyperactive isn’t necessarily unhealthy, per se, but may have a negative affect on social and work environments.

What causes hyperactivity?

The obvious answer is ADHD; however, hyperactivity can be triggered by nervous system disorders, brain disorders, or hyperthyroidism. Hyperactivity may occur in short spans due to caffeine intake or consumption of certain medications.

Biotrust nutrition side effects are rare, but there have been reports of abdominal pain, upset stomach, and constipation, among others. Whenever you consider taking a supplement it’s always wise to consult a doctor or family physician, even more so if you are under the age of 18, pregnant or nursing, taking medications, or have a pre-existing medical condition.



BioTrust Nutrition products are supplements with ingredients that are supposed to promote weight-loss. Though side effects don’t happen all the time, some have been experienced by users taking the formulas.


“This product was truly a joke, it gave me migraines, which never experienced before, and palpitations as well as jitters, and anxiety attacks.”    Fatma


“Did not work at all for me. Seemed to cause gastric upset as well. Cannot recommend.”    Robert


“Didn’t meet my expectations… Harder stool & limited notice of any worth.”    Paul


“…it makes me feel nauseous all the day with gastric upset.”    Hussain


“I immediately (within a day of starting the pills) got the shakes/jitters, shaky hands, etc., and a hard time sleeping at night.”    Elizabeth


“Shortly after beginning the regimen I started having stomach pains and being nauseated. I thought I might get used to it and the discomfort and pain would subside. NOT SO!”    Winifred


“Made me shaky and hyper.”    Deborah


BioTrust Nutrition is a supplement line that offers support for various health concerns. In the weight-loss category there are three products - Leptiburn, BellyTrim XP and Metabo379. There are good ingredients in some of the formulas, but they'd likely be better taken together, which would nearly triple the price.

BioTrust Nutrition Ingredients and Supplement Facts

Serving Size: 1 to 2 Capsules or Softgels
Serving Per Container: 60
Amount per Serving % DV
Leptiburn * *
- Green Tea Extract 500mg *
- Irvingia Gabonensis Extract (IGOB131) 150mg *
- 5-Hydroxytryptophan 100mg *
- Aframomum Melegueta 40mg *
BellyTrim XP * *
- CLA 80% Oil 1500mg *
- Pomegranate Seed Oil 400mg *
- BioPerine 5mg *
Metabo379 * *
- SIGMALean Complex 400mg *
- BioPerine 5mg *

Other Ingredients: Vegetable cellulose, microcrystaline cellulose, magnesium stearate, silicone dioxide, glycerin, rice flour

We dug deep into the Biotrust Nutrition ingredients to give you the details you need. Ingredients vary by supplement, so common ones are listed below.

Fenugreek Extract

Fenugreek is an herb that’s similar to clover. It is native to the Mediterranean region, western Asia, and southern Europe. Seeds are used to make medicine.

What is it Supposed to Do?

It is used to treat digestive problems such as upset stomach, constipation, inflammation, and loss of appetite, It is also used to treat obesity.

Clinical Research

According to a study published in Pharmacology Biochemistry and Behavior, “Chronic administration of a fenugreek seed extract enhances food consumption and motivation to eat in rats and also induces hyperinsulinemia as well as hypocholesterolemia.” [1]

Gingko Biloba Extract

It is an extract made from the leaves of a large tree that grows natively in Asia.

What is it Supposed to Do?

It is supposed to help memory disorders, ringing in the ears, mood issues, difficulty concentrating, and more. It may also help high cholesterol dnd PMS.

Clinical Research

According to a study published in The Journal of the American Medical Association, “EGb [EGb 761 is a particular extract of Ginkgo biloba used in Europe] was safe and appears capable of stabilizing and, in a substantial number of cases, improving the cognitive performance and the social functioning of demented patients for 6 months to 1 year.”

Green Tea Extract

Green tea extract is made from the leaves of the green tea plant.

What is it Supposed to Do?

It is supposed to help increase metabolism to make it easier to burn more fat.

Clinical Research

According to a study published in The American Journal of Clinical Nutrition, “Green tea has thermogenic properties and promotes fat oxidation beyond that explained by its caffeine content per se.” [2]

B Vitamins

B vitamins are found in food sources and are sometimes added to food.

What is it Supposed to Do?

B vitamins play a role in various bodily functions from energy production, to mood.


55 User Reviews About BioTrust Nutrition

Leave comments below
  • 1

    Hi I’m in South Africa n I’m really interested in your products. My problem is I’m very skeptical When it comes to giving out our banking security details, I’ve neva done any online shopping isn’t there an alternative pay method that I can be safe With without giving out my husband’s personal banking details?



    Hi! For more options on where you can purchase this product, please refer to the BioTrust Nutrition official website to learn more.


  • 2

    I want to buy joint33x but I am not able to send my my order coz our country does not have a zipcode. What dhould I do?



    Hi Tud. Please refer to the BioTrust Nutrition official website to learn other of alternatives for retrieving your order. Is there a general post office in your country?


  • 3

    I have used BioTrust IC5 and Leptiburn for several months and they are the only thing that seems to work for me. I have lost a total of 30 lbs in three months and feel so much better. I find the customer service to be one of the best around!! BioTrust is one of the only companies that provides a quality product and good customer service.


  • 4

    I am 40 pounds overweight, my thyroid is low, will I be able to take your product and will it work. ???



    Hi Blanca! Please make sure to consult with your physician before starting a new weight-loss program or product.


  • 5
    unsatisfied Ex customer

    The money back guarantee with Biotrust is a joke. The refund is only receive 25% of the product cost. I purchased the protein bars and they are inedible, truly the worst tasting bar I’ve ever “tried” to eat but I thought, if I don’t like I’ll return for refund. Buyer Beware!


  • 6

    I did try them as well


  • 7
    Name pam

    Hi There, Are these products fine for teenagers. Mine is 13. She’s a quad amputee from menningococcal and needs to loose weight. We walk in prosthetics daily and do muscle correcting exercises at the gym, swim in summer but generally long school days require sitting and getting to each class quickly so she has a motorized chair. We eat for nutrition, we have not had a cold or flue for years, so we are doing something right! Please advise me on what products are suitable for weight loss for both of us.? Thank You. A Mother and daughter


    Anna (Editor)

    Hello. All users are different and can experience different side effects; please make sure to consult with your physician before taking this product.


  • 8
    Linda S

    I need to know if their product OMEGA KRILL 5X is really what they said it is. They claim that it’s the best fish oil. I will wait for your reply before placing an order. Thanks!!



    Hello Linda. All users are different and can experience different weight-loss results, but exercise in conjunction with a healthy diet and supplements have shown to help with weight-loss.


  • 9

    I just started taking the ic-5 and the leptiburn. I do as follows and take with food, but I always feel sick and woozy after taking it. Is this normal? How is the pro x10? I have stomach issues. Thought it might help.



    Hi Oriet. Please make sure to consult with your physician before continuing to take this product and let them know about the side effects you were experiencing. Also for more detailed product information, please refer to the BioTrust Nutrition official website.


  • 10
    Bob Walker

    Found the products ineffective for me. Took as directed for about a year with no results. Cancelled order and returned full and empty bottles. Had to talk to a supervisor but finally was told I would receive full refund. For me customer service was good.


  • 11
    Your Name

    These people are a disgrace to the vitamin industry. They have filled my Email with spam, to the point of harrassment. They have ignored my demand to get me out of their system, using the phony 72 hour ploy. They have tripled their ad dumping since my request. .


  • 12

    i have been on belly trim and metabo379 for about 4 weeks now. I trek and am quite active. My friends have commented on my slimmer physic lately especially my smaller waist. I have been losing weight slowly but hit plateau and these products have help me over this hurdle.


  • 13

    All these horrid reviews about customer service. I have had great service. Their protein powder was great, and I am too new to Met379, but seem to be losing around the waist.


  • 14
    Barbara Peraza Santiago

    I just had a bad experience with a customer service representative at Bio Trust. I am a RN and I provide guidance to my entire family and specifically care for 4 in my immediate household, Two of these individuals are disabled. One of them is my son, who is a Quadriplegic, the other is my nephew who has Cerebral Palsy. I take IC-5,I also give it to my son and when my sister is here to help me care for him, I also give her IC-5. My son who is fully dependent requires care 24/7, which I provide. I have very little time to do other things so I order large quantities of supplements at a time so I can maximize my time. I tried to order some IC-5 today and was told I was “Black Listed”. Needless to say I was shocked and confused! I am down to one bottle of IC-5 and I cannot place another order until someone at Bio-Trust finds me worthy. In other words, their concern is that I am reselling the product. Well I believe instead of making assumptions, they should have contacted me via email, or whatever method of choice after I placed my last order 3 months ago and let me know their concern and give me a chance to explain the situation or not. But they should have never not allowed me to place another order without notifying me first. You talk about poor customer service. This is not only bizarre but seriously arrogant. The products at Bio-Trust are very expensive! Are they serious. They deserve a good slap in the corporate face for this practice. The least you can do is give the “client” the ability to explain or take the time to count the number of doses in the total number of bottles and multiply by three and then by three months. Maybe the math adds up at this point.


  • 15

    i have been taking BioX4 for 3 weeks….I’ve lost 7 pounds. There website needs some work upon ordering they double charged me…but I called right away and they gave me a refund immediately. I am thinking about ordering more products like the IC5 and the bellytrimx2…..but not sure if I should take all these at the same time. I am disregarding the negative comments because it sounds like they did not give the product a chance. I’m hopeful it will continue to work as it has been. You must drink lots of water but that’s a good thing.


  • 16

    I orfered the hi protein low carb supp n on automatic shipment plan problem is getting supply so fast n cant use it fast enough n same flavor
    Called customer service n told of my probl
    Imstead of returming 2 they offered to ship me 2 but of different flavors
    Whoever helped me i want to say thank you Gteat customer service
    Yes would recommend the co.


  • 17

    I love BioTrust! My boyfriend loves it to. Our friends turned us onto the company over a year ago and it works for us. The Pro-X10 and AbsorbMax are my favorite. He loves the IC5 and LeptiBurn. The supplements work when they are used as prescribed. That is the key… you will not get the results you want if you don’t follow instructions. And, you need to at least use it for 60 to 90 days to see results. It changes your body and that takes time.

    If you have questions about the products, pick up the phone and call them or join their nutrition forum. There are a lot of celebrities and celebrity trainers that use BioTrust.


    Kenetta Coombes

    Hi can you email me any info you have on the product as I’ve just spent over 600 bucks on this product and would like to here from someone that has had results on this product..
    Cheers Kenetta 🙂


  • 18

    If you paid by credit card notify them of your problem and stop payment and then return the product


  • 19
    bernard mock

    I do not like the sales method used. Waiting 6 minutes for a prompt to double the order is out of line. I will never order from Bio Trust again.


    Your Name

    The exact thing happened to me and didn’t want to cancel it without me ordering 1 bottle. I will not be ordering from them again


  • 20

    Too many customer complaints regarding all levels of customer service. No thanks.


  • 21
    Devon (Editor)

    You can contact Biotrust Nutrition by calling 1-800-766-5086.


  • 22

    I have tried several of their products and found them to be ineffective. I am particularly disturbed by all of the complaints regarding the difficulty of getting the company to honor their guarantee of a 365 day money back refund with no questions asked. I had great hopes for this company’s products and am very disappointed


  • 23

    Huge problem with SPAM. After purchasing their product, my daily spam went from about 4-5 to 20-25 or more! Also, I paid with PayPal for greater privacy and security and the email ID associated with PayPal is getting spam from BioTrust themselves. This is an email ID which has almost never had a spam email in the past


  • 24

    I would like to think i could trust them but from what i am reading i don’t think i can .I also tryed to call there number no reponded .I have tryed one of there free supplement sent to me and would like to buy some more and only pay for what i order


  • 25
    Jacqui Rowell

    I have the three bottle trial pack of the belly trim.i am already on 30 prescription meds every day.Got my doc to check ingredients and she advised me not to take the Biotrust as it could clash with quite a few of my meds. Will I have to pay for my supposed FREE trial?Thanking you for your article I don’t mind paying the postage to send them back.can I do this? Regards MISS JACQUI ROWELL.


    Stephen (Editor)

    You should call the company for return information but you should be all set.


    Your Name

    If your on 30 precriptopn meds, I would find another doctor.


  • 26

    I would like to hear from anyone who has taken Pro-X10 probiotics 2.0
    Thank you.



    I’ve been taking Pro-X10 2.0 for about a month, and I’ve noticed a good improvement with my stomach issues.


  • 27
    lorraine screnci oct. 27,2015

    I have been using BELLY TRIM XP and I am on my second bottle. I have lost about 8 pounds. I seem to be very tired. Is this due to the product I have been taking????


    Cameron (Editor)

    It’s possible, lorraine. Try going on a break and see if it persists.


  • 28
    Kenetta Coombes

    I have just received this product and will keep everyone informed about my progress or non progress …


  • 29

    They claim you will get your money back if unsatisfied – Don’t expect your money back. I had to go to the credit company to dispute their charge because they would not respond to complaints.


    Your Name

    Thanks, I’m not buying what there selling!


    Your Name

    I also will not buy this product after reading these 3 reviews. If it is to hard to get answers or a refund from them there must be some sort of problem with the company. It’s a fairly new company so it scares me.


    Your Name

    thank u for the info, will not buy product



    I have written them with questions and no answer. Wish I HAD MY MONEY BACK.


  • 30
    A. P.

    Via Shin Ohtake I got an offer to get some free samples, but I can’t pay for the shipping costs (4,95 $) due to creditcards . Is it possible to pay per ideal ? Thank you in advance and I need an answer as quick as possible .


    Cameron (Editor)

    No, not if you order via online.


  • 31
    Tina morrs

    It didn work for me and 5 emails later ive still not had my refund .they keep avoiding the issue.I guess ive fallen for their stories.Im taking it further though to get my money back .



    Wow, I can’tell believe people are having customer service problems with Bio Trust. I’v been using the prorien powder for almost a year now and they always are there for me.In fact there was a mix up when I ordered $300.00 worth of protein powder they sent me an extra $300.00 worth of it and when I called the company to tell them about it they let me keep it, I think that’s unbelievable customer service! They have always been there to answer questions and give me a refund if need be. I also only pay about $28.00 per bottle when I order 6 and if I catch a good sale have got it for $25.00 a bottle that’she why I bought $300.00 worth. It has a shelf life of 3 years and it’s tastes so good.


    Kenetta Coombes

    IM with you I can’t complain about customer service they have responded to all myour emails as I can’t call there number ..


    Aj Newman

    Biotrust Nutrition is really effective.



    Can I ask how long you used it and which product? I’m thinking of buying something else and was wondering what did not work.


  • 32
    Kem AtkinsonYour Name

    TI love this product. I initially lost 30 pounds on it. I followed the instructions and was really improving my health. My dope of a heart doctor tried to tell me that I had a heart problem. Well, it has never surfaced. Anytime I start to gain back my weight, I am back on the program and it works within a week. All my family uses some of the products. Once, I had overordered and called to say I thought my Omega Krill smelled funny, they sent three new bottles and didn’t charge me. I trust them completely because other companies have recommended their products. My only problem is the web site and the overcharging for ordering fewer than six. Also, I am currently waiting until 5;oo a.m. to order because of their Eastern standard time. I am in California. Not convenient to order on-line. What a mess!


  • 33
    norman feinberg

    cancel my order please refund 159.50!


    Cameron (Editor)

    Norman, you must contact the company directly.


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