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Malibu Pilates Chair Review - Does This Device Really Work? Are cost and lack of customer support deal breakers?

By Summer Banks on Aug 18, 2016
Malibu Pilates Chair Review

In my never-ending quest to discover the best workout device, this week I checked out the Malibu Pilates Chair. We took the time to create a comprehensive review, focusing closely on the function, side effects, customer-service quality and scientific studies. Then, we examined various user comments from all over the internet. Finally, we condensed all of the data we collected to give you the facts.

EDITOR'S TIP:

What is the Malibu Pilates Chair?

To begin with, the Malibu Pilates Chair is an exercise device designed to make Pilates moves easier to complete. It comes with a selection of workout DVDs to illustrate the various ways it can be used as well as an Eating Right Guide. The ingredients in the guide are not available until after purchase.

The Malibu Pilates Chair was created in part by Carroll Krieff, a renowned Pilates instructor from California. The official website is no longer functioning and the product is primarily available through third party retailers like Amazon and eBay. The co-creator has developed the Pilates Pro Chair which is available directly from the manufacturer and claims to be an improved version of the original.

Cost– “What’s the Price?”

Our first concern is the price of the Malibu Pilates Chair. At nearly $200 it is concerning that something that no longer has official support is so costly. According to our Research Editor, “It is not unusual to pay this much for a piece of high quality equipment. However, the fact that it no longer appears to have any customer support is troublesome and could mean consumers end up with a product that doesn’t function properly with no recourse for resolving the issue.”

One customer said, “I paid way more for this because it was supposed to come with all of the DVDs but I only got one of them and the exercises are really limited.”

Another explained, “I like my Pilates class and I thought the one time investment would be better for my schedule and my wallet over the long run but this is nothing like the class. I wasted my money.”

Other reviewers were happy with the price point and the product. One remarked, “It’s a machine I actually used which makes it totally worth the price!”

Another said, “I like that I was able to get it for a significant discount compared to new machines. I don’t mind that it isn’t new.”

Lack of Customer Support– “Who Do I Call For Help?”

Many of the customers seemed distressed that they were no longer able to reach customer service when they had an issue.

One unhappy consumer said, “I had heard good things about this and bought one recently but the DVDs didn’t work and I couldn’t figure out how to use it.”

Another complained, “I only had my Malibu Pilates Chair for about a month when one of the springs malfunctioned and I can’t find anyone to replace the part.”

Others felt that was to be expected and were comfortable with the lack of support. One customer said, “I knew there wouldn’t be customer service support when I made my purchase but I haven’t had any problems so it hasn’t been an issue.”

One of the Malibu Pilates Chair reviews said, “I’m really good with machines. I did run into a problem with needing a part replaced but I was able to find it online and handle it myself.”

According to our research, the cost of an item and the availability of high quality customer service are important to consumers. If the Malibu Pilates Chair comes with neither, that’s an issue.

The Science – “Pilates Provides a Good Workout”

At DietSpotlight, we want to ensure that the workout is safe and effective. This exercise has been thoroughly evaluated and is considered safe and effective for most people. However, the Malibu Pilates Chair exercises are not the same as the workout. Plus, the claims made by the manufacturer are not supported with specific clinical research.

The Bottom Line – Does the Malibu Pilates Chair Work?

What’s the real deal with the Malibu Pilates Chair? If you have used one in the past and it worked for you then purchasing a replacement makes sense. If not, the updated version might be a better option. A workout regimen is important for overall health and well-being. However, individuals who want to lose weight might need more assistance as the cardio impact with this one is limited. This is why we are skeptical about giving it an endorsement.

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About the Author:

Summer Banks has researched over 5000 products in the past 10 years. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

How Does Malibu Pilates Chair Compare?

Previous Malibu Pilates Chair Review (Updated March 9, 2015):

What You Should Know

7 There is a detailed official website for the Malibu Pilates Chair. We are told that the Malibu Pilates Chair was designed by Pilates instructor Carroll Krieff who runs a successful Pilates Studio. The website also contains biographical information about Carroll Krieff. If you decide to purchase the Malibu Pilates Chair you will also receive some workout DVDS and an Eating Right Guide.

Product Features

Upon reading the official website some may be attracted by the tempting offer of a free trial period with the chair for $14.95. However, if you read the small print carefully you will see that once you subscribe to the free offer, you credit card will be debited with the sum of $14.95 and that once the Malibu Pilates Chair has been shipped, your card will then be debited with a further $29.95. Furthermore, if you do not cancel the Malibu Pilates Chair within sixty days your credit card will be debited with six monthly payments of $49.95, which ads up to the full cost of the chair. Is this right for you? If you've had some pilates experience in the past you might want to consider the Malibu Pilates Chair, because you already know the basics and you know that pilates works for you. However, beginning dieters might prefer to start with a more basic supplement and exercise routine and work their way up to equipment like the chair.

See Our Featured

Advantages

  • There is an official website for the Malibu Pilates Chair.
  • When you order the Malibu Pilates Chair you will also receive a some Pilates workout DVDS and an Eating Right Guide.
  • There is an offer of a free trial period for the Malibu Pilates Chair.

Disadvantages

  • The Malibu Pilates chair is not designed primarily to help with losing weight, rather it is designed to help already active users tone up.
  • The terms and conditions of the free trial offer of the Malibu Pilates chair are not clearly stated.
  • Many dieters buy expensive exercise equipment, then find that they lack the motivation to use them consistently.

Conclusion

We feel that the free trial offer of the Malibu Pilates Chair is rather misleading. Also if you are looking primarily to lose weight we do not think that the Malibu Pilates Chair is the best option as Pilates is more about helping people tone up and build physical strength than about losing weight. This is probably best for pilates veterans who already know what they're getting into.

26 User Reviews About Malibu Pilates Chair

Leave comments below
  • 1
    Robin

    I am trying to buy the Malibu chair from my neighbor who loves it. The leg locking knob came off and we can’t get it back on. Can anyone help? The spring is so strong the knob threads don’t touch the screw. Is this a deal breaker? Is it unsafe without being locked? I’m paying $200. Help.

    [Reply]

    Jessica (Editor)

    Hi Robin! For detailed product issues and instructions, please refer to the Malibu Pilates Chair official website to contact their customer service.

    [Reply]

  • 2
    Your Name

    Tell us your thoughts about Malibu Pilates Chair.i i bought my pilates pro sometime ago on cvc. let me tell you i love it. i have some issues with my back so going overboard isn’t good. i have it situated between my family room and the living room and overtime i go in one room, i stop on my pilates and when i return, i stop again. i love having the adjustable springs and the seat with handles. this is perfect for someone wanting to develop their muscle strengths and also for stamina. i also , when i am not using the springs, do a type of push up by using the seat for that. it has strengthened my back muscles so much and my arms as well. it is so convenient, and i love using it so much. many people like myself are not going to be outstanding athletes , by the way, but we can sure can be healthy using something like this in our health programs. by the way, i am 74 and i still roller-skate, even if people laugh. i mow a 2 acre yard 2 times a week to keep it nice and yes i am still working on my weight as i have an underachieve thyroid to deal with but the malibu pilates has been the best thing i have ever used. most important is it doesn’t take up much space in a room, easy to jump on and jump off and you don’t get the feeling of, oh, i don’t want to have to do it. quite the opposite. i love to get on mine. my son uses mine as well. this is a truly great product and i want to buy one for my sister who has been thru some issues with her back and i know this is what she needs to get her strength back. saving my money to get her one. great product and i too would like to know where to get the malibu springs.

    [Reply]

  • 3
    Nancy

    I need to assemble a chair friend pass to me, Where can I get the manual? Thank you

    [Reply]

    kzameir

    do a google search

    [Reply]

  • 4
    kelli tudor

    Help! I love my Pilates chair and one of my resistence springs finally broke, I cant find a legitimate replacement anywhere. Anyone out there have some they can sell and send?? Please

    [Reply]

  • 5
    Allen Hall

    I am missing a rubber foot, size is 1 1/4″ by 2″. How can a get this part?

    [Reply]

  • 6
    fran

    Just purchased the pilates chair pro. The leg bars squeak loudly and are annoying to say the least. Tried wd-40 and it resolves nothing. What is the solution? A fix to this issue is a necessity in order to use the chair.

    [Reply]

    Phil

    WD-40 is not really a lubricant it’s more for loosening tight parts etc. Try using some household oil like 3 in 1 20 weight machine oil and that should fix your problem.

    [Reply]

  • 7
    Debi

    Have been using the Malibu Pilates Pro Chair for a little over a month. Tight on space and some equipment is boring.
    I lost a 100 lbs. 10 years ago and need to get off about 15 lbs. that has crept back up from life’s challenges and age. The chai CAN get your heart-rate up with the cardio sequencing workout. Weight loss will NEVER happen without following a healthy diet of eating. I have seen people sweat themselves to death in a gym and never lose a pound. If you are looking to lose weight, you have to combine both.
    I personally love the chair. Being 56 yrs. of age, my joints are getting stiff and it is a great benefit to keep agile. I plan to go out fighting! Through my 60s and beyond…

    [Reply]

  • 8
    connie

    Yes I have the same problem with the handles. I ordered the chair from malibu but the sculpting handles from HSN. I called HSN with the problem so they sent me another set of handles and they didnt fit. So I clled malibu and they apologized and sent me a free pair and they dont fit. What are the odds that 3 pairs dont fit?? I am going to call malibu later today. This is crazy!!

    [Reply]

  • 9
    Sherry

    When I assembled the machine, I found that the sculpting handles tubing are too large to fit easily into the chair holes! and I mean really tight. Even using a cushioned block and hammer it will not go al the way to the locking button. Has anyone else had this problem? Can anyone help?

    Sherry

    [Reply]

    Trina

    @ Sherry
    Hello, How do you rate the Malibu Pilates chair? Is it worth the money Im not new to exercising but want machine for the home. Is it a good choice to purchase to tone up. Im not looking to lose weight.
    Hope to her from you soon. Or anyone can reply to me who has this chair. Thanks.

    [Reply]

  • 10
    Josie

    What is the maximum weight the chair can hold safely?

    [Reply]

    Linda

    I think it holds up to 300 lbs.

    [Reply]

  • 11
    wilma link

    I had back surgery in 09 and am still nit walking properly.
    Is this chair fight form me for toning my core muscles ans losing some weight? I had a fusion of 4 lumbar discs. Would this item be safe for me?

    [Reply]

    Cynthia

    You should check with your surgeon or physical therapist first.

    [Reply]

  • 12
    Robyn

    Hi, I just bought a Malibu Pilates Chair in excelent condition at out local refuse recycle shop for $15 AU. Wow, what a bargain and awesome Mother’s Day Pressy 🙂

    [Reply]

  • 13
    Sara

    We are the factory of Malibu Pilate in China
    The price is very competitive

    [Reply]

    RON

    MY CHAIR BROKE
    CAN I BUY ANOTHER ONE FROM YOU

    [Reply]

    Annette

    Can I buy the springs only from your comapny?

    [Reply]

  • 14
    Cheryl

    I bought the chair over a year ago. Well built. Good for abs and muscle toning legs and arms. Good resistance – like a mini-BowFlex machine. Folds up to nothing. Great for winter indoor workouts. Wish there were more workout DVD’s. I like it. Not the cure all for weight loss, but every workout helps.

    [Reply]

  • 15
    Jessica

    how much is the chair after the $14.95 30 day trial?

    [Reply]

    Leigh

    I just ordered it this weekend. It ended up costing $365 with shipping and handling.

    [Reply]

    pam

    wow-do they think that we are made of money-if they really wish to help people lose weigh they should price it so everyone can buy it-i`m one who would buy but not for that pricee

    [Reply]

  • 16
    Anonymous

    Where can I buy two Malibu Pilates Chair springs?

    [Reply]

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