Curves Review - Does This Gym Really Work? Are poor customer service and staff training practices deal breakers?
You’re about to learn everything you need to know about Curves. We looked at the membership details, clinical research, customer service, and side effects. And since that wasn’t enough, we also read through hundreds of comments and reviews to see what people really thought about it. We summarized and refined to give you the bottom line.
What is Curves?
Firstly, Curves is a fitness franchise with over 10,000 locations in 70 countries. The company is specifically geared towards women. They use a 30-minute circuit workout that incorporates strength training with hydraulic equipment with cardio in between stations. The machines adjust to each woman’s needs and increases resistance when the user pushes harder and faster. They also have a variety of nutritional supplements.
The first Curves was opened in 1992, and has since grown to become the largest fitness franchise in the world. They have a Complete Program that includes a customizable meal plan, one-on-one coaching, and exercise. We like the company longevity and the option to work with a coach, but read on…
Poor Customer Service Experiences – “Staff Isn’t Always Pleasant”
The first concern is multiple reports of poor customer experiences. “Because of the franchise nature, the service you get at one location may vary from what you’d get at another. But, several reviews report similar issues at completely different locations, as well as problems with corporate,” said our Research Editor.
”Curves kept drawing money from my bank after I terminated my membership,” said one user.
”They count how many times you go around the circuit and let you know if they think you go around too often…. They will talk about you when you’re not there because others would relay info to us,” claimed another.
But, there are some people who really love their experience.
“Curves is my favorite place to workout I start in 2003 and since then I have lost a total of 80lbs and kept it off also I’m now a Curves Coach,” shared one dieter.
“I have been using Curves for about 10 years. I love it!” offered another.
Somewhat Sketchy Training – “Are Curves Coaches Really Qualified?”
It seems anyone can become a Curves Coach, once they complete a training program. This means employees don’t have to seek any special education or experience before hitting the gym.
”My…problem is the training process. It’s about 140 hours of online training. They didn’t go into a lot of detail about health and fitness. Yes they did go over the machines and how to weigh and measure. But most of the training was marketing and how to sell a membership which is fine but that was the majority of it,” said an employee.
Customers have no idea what training the employees undertake before offering suggestions or promoting memberships.
Our years of experience have taught us that all it takes is one thing, like poor customer service, to send dieters looking for an alternative. When they don’t get the service they expect since they’re paying money to be a member, they’ll go to the competition.
The Science – “Circuit Training Works, But…”
Circuit training, like that at Curves gym, can help you lose weight and build muscle, but that’s only part of the equation. Since it’s hard to tell what kind of money you’ll be paying to get these workouts, as fees vary based on franchise location, we cannot say whether it’s worth it or not.
At DietSpotlight, we want to see science before we can recommend any service or gym membership.
The Bottom Line – Does Curves Work?
Should you rush right out and join your local Curves gym? The workout will get you results, if you are willing to follow a balanced diet. But, we are concerned because several members in different locations have reported issues with customer service, such as rude employees and multiple billing errors. If you choose to join, you may want to pay close attention to the contract, and ask for a tour first.
If you’re ready to lose weight, we suggest using a supplement with clinically tested safe and effective ingredients known to support weight-loss.
Among the best products we’ve seen in 2016 is Leptigen. It is a proprietary blend of four key ingredients, all shown in clinical studies to help support your weight-loss by boosting metabolism so you lose more compared to diet and exercise alone. Plus, user reports talk of amazing results.
And right now, you can get a Special Trial Offer directly from the manufacturer. This kind of thing shows great confidence in their product.
Previous Curves Review (Updated August 10, 2013):
What You Should KnowCurves is a fitness franchise that began with a fitness center for women only. Curves was founded by Gary and Diane Heavin in Harlingen, Texas in 1992. They created a 30 minute workout that combined strength training, cardio and stretching, using machines with hydraulic resistance. This workout is for women specifically, and the fitness centers are for women only. Some patrons say this helps them to not feel self conscious and be able to concentrate on their workout. The Curves corporate website also states that the hydraulic equipment is made especially for women as well. Curves is now a fully franchised corporation with over 10,000 locations in 70 countries around the world. In addition to the fitness center, Curves now offers nutritional information, personal training, group meetings and nutritional supplements geared towards a woman’s health and weight loss goals.
IngredientsNot applicable. Curves offers nutritional support and nutritional supplements in addition to the fitness center workout.
Product FeaturesCurves is a fitness franchise with over 10,000 locations in 70 countries. The Curves workout is specifically geared towards women. It is a 30 minute circuit workout that incorporates strength training with hydraulic equipment with cardio in between machines. The equipment adjusts to each woman’s needs and increases resistance when the user pushes harder and faster. Curves recommends a member workout three times a week for 30 minutes. Curves also offers nutritional information, support, and supplements to help each member meet their personal goals. The nutritional supplements include multi-vitamins, protein shakes, calcium supplements, omega-3, joint and connective tissue support, glucose management, PMS formula, and a menopausal support formula. Curves founder Diane Heavin also publishes diane magazine, which is also for women.
- Curves fitness circuit is a predetermined workout that does not require any previous knowledge of strength training.
- Curves has dedicated staff at each location to assist the customer with their individual needs.
- Curves has a dedicated corporate website.
- Curves is a monthly membership fitness center.
- Curves is for women only, male consumers must find somewhere else to work out.
- Curves has two corporate websites that may confuse the consumer.