Updated: 07/18/2017 - Site sponsored by Dietspotlight Burn

iFit Review- Does This Exercise Wearable Work?

  • 48 User Comments
  • Rating: 2.4. From 151 votes.
By Summer Banks Jun 14, 2017

iFit has generated a lot of buzz and is well-known in the exercise technology industry, but does it work? We took a look in our latest review to find out for ourselves. We looked at the product, quality of customer service, and research. We also read hundreds of comments online. Finally, we summarized what we found to give you the bottom line.

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What is iFit?

First off, iFit is exercise technology that provides workouts, maps, and visuals for those using enabled equipment. There are exercise bikes, treadmills, ellipticals, and more that are compatible, making this product flexible and usable for a variety of workouts. There’s also has a line of wearables that allow you to track your activity and sleep patterns.

iFit has only been around for about three years, making it a new company in the weight-loss sector. The products are available worldwide in retail stores, online, and through the official website. We like their BBB rating and overall positive reviews of the company, but read on…

iFit Price – “When Free Doesn’t Mean Free”

The first complaint, in numerous reviews we read, was about the high cost of iFit products. The wearable technology is competitive with similar items on the market, but the extras can get expensive fast. “iFit offers free content, but you have to pay $10 a month to access the minimum,” said our Research Editor.

“I was charged $10/month for free content and the other content is too expensive to buy,” said one user.

“This looked cool in the showroom, but it’s so expensive that I doubt anyone actually buys it all,” said another.

Complicated Software – “Not User Friendly at All”

According to a good number of iFit users, the software could be complicated and difficult to figure out. “I bought this to help make my workouts more fun, but I couldn’t even use the workouts once the iFit updated,” said one customer.

“The wearable technology works pretty well, but it’s too complicated to figure out and I don’t feel like I’m using it to its full potential,” said another.

“My iFit wouldn’t work with my home internet, so I had to return it,” said one user.”

Our researchers have connected small issues with weight-loss products, like hidden costs, with a lesser chance of long-term results. If iFit does have some hidden purchases that you’ll need to use it, that could be all it takes for you to sit it in the corner for good.

The Science – “Legit?”

While exercise is directly linked to weight-loss and overall health, there are no studies proving that iFit will help you any better than other options. The products do seem to make moving more enjoyable, but it still takes self-discipline and motivation to get on the treadmill, bike, or elliptical and get your workout in. We’re also concerned that while they do put an emphasis on activity, they do not have a diet plan that stresses healthy eating. The best programs will combine a healthy diet with activity to maximize potential, and without the combination of the two or any science to back claims, we see a big red flag.

The Bottom Line – Does iFit Work?

Are we about to order one for ourselves? We like that iFit has quickly grown into a respected company for weight-loss products, that they have a variety for every level of fitness, and that they sell worldwide, but we have hesitations when it comes to recommending it because of the negative reviews – that’s something no customers should settle for. There’s also the issue of difficult software.

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Previous iFit Review (Updated February 8, 2012):

What You Should Know About iFit

iFit is an online provider of fitness routines. Users can choose to join the website for free and download free work outs for various fitness equipment including ellipticals, treadmills and stationary bikes. Several weight loss tools are also offered on the website for members. iFit currently only allows members who have an activation code from an iFit compatible piece of fitness equipment, but some workouts are available for viewing via video online.

List of Ingredients

Workouts for iFit compatible fitness equipment.

Product Features of iFit

iFit is an integrated workout system that links fitness equipment to the Internet for a whole new level of fitness. When a machine is compatible with iFit, an Internet connection allows the machine to store new work out routines and programs for use. If the machine comes with 15 preprogrammed routines, for instance, the iFit website allows the user to download many, many more as desired.

The limitation to the iFit website is the fact that users must have an activation code from their equipment literature in order to take advantage of the online tools for weight loss. There are free videos that can be used to spice up a workout routine, but they will not be saved to your treadmill, elliptical or stationary bike.

Some workouts are free to download while others can be purchased from the official website. The cost of iFit downloads are between $20 and $30 depending on the length of the workout and the total number of workouts in a given set. iFit SD cards are used with some machines to speed up the download process.

Advantages of iFit

  • iFit can supply an ever changing source of fitness routines.

Disadvantages of iFit

  • iFit tools are limited to people who own an iFit machine.
  • Purchasing work outs can become very expensive.
  • iFit machines typically require an Internet connection to work.
  • Losing weight requires continued dedication to working out.
  • There is no mention of diet or supplements on the iFit website.


iFit may be a great option for someone who owns an iFit compatible machine, but for everyone else, the tools are locked and unavailable. iFit is an expensive alternative to workout videos and audio downloads. Working out, while a crucial part of the weight loss system, is something that requires dedication and time. Not everyone will have the time to search workouts then download the files to a machine or SD card. Some users also complain about problems with downloads and slow Internet connection links to iFit.

Fat burners are an inexpensive way to boost weight loss without an expensive home fitness machine. For the price of one or two downloads from iFit, a researched and proven weight loss supplement could have you burning fat.

iFit Questions & Answers:

We refined hundreds of user comments about iFit into this helpful FAQ.

What are the side effects of iFit?

Some of the potential iFit side effects may include skin irritation and rash.

What comes with iFit?

The iFit comes with a charger and a wireless dongle.

Does iFit work?

There’s no scientific research linking iFit to improved weight-loss. The products could act as a motivational tool, but there’s no solid science to support this.

You may want to mix things up a little and change out iFit with a supplement like Dietspotlight Burn, which contains ingredients tested in a clinical setting.

How much does iFit cost?

iFit wearables range in price from $49 to $249. The module costs $99 and accessories run $15.99 to $100.

How should I use iFit?

You should use iFit on a daily basis. You will place the wearable on your arm, sync a device and begin tracking your fitness and eating patterns. Some products can link to fitness equipment. You can also log information through your computer.

Can I take iFit if I have a health condition?

Women who are pregnant or nursing, those with health conditions, anyone taking prescription medications or people under 18 years of age should consult with a healthcare professional prior to using any fitness device, including iFit.

What do users like about iFit?

We found that some users liked the variety of products sold on the iFit website and free fitness guides.

What do users NOT like about iFit?

Some users didn’t like the high price tag of iFit and that the customer service department didn’t resolve customer concerns.

How do I contact the iFit customer service department?

You can contact the iFit customer service department by emailing support@ifit.com, calling a representative at 1-866-608-1798 or by mailing letters to iFit 1500 South 1000 West Logan, UT 84321.

Do I need to sign up for an iFit subscription?

No, you don’t need to sign up for an iFit subscription. Several of the services are free.

How long is the warranty on iFit wearables?

The warranty on iFit wearables is one-year after purchase. This only covers manufacturing defects.

Does iFit come with a guarantee?

iFit comes with a guarantee. You have 30 days to try the products and subscriptions. If you download a product, the sale is final.

Do you know of any special deals or discounts on iFit?

There are no special deals or discounts on iFit listed on the official website. However, the last few months have been out of this world, considering our readers have been taking advantage of Special Trial Offer from Dietspotlight Burn, which is just the cost of shipping and handling. Click above to give it a try.

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Summer Banks Dietspotlight Author
About the Author:

Summer Banks, a content strategist at Dietspotlight, has researched over 5000 products in the past 10 years. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

Rating: 2.4. From 151 votes.
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iFit Review

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Leave a comment or review

   band or clip

Does a Fitbit one fit in your band or clip?

Your NMKame

Fitbit and iFit are totally different company.


This is my 3rd year with Ifit technology. The setup of the module worked for a while, but we then started to have issues with workouts not loading. The support people at Ifit checked our Internet connection and it turned out that we were on a shocking plan with very slow speeds. Once the Internet connection was upgraded, we never looked back. I have since purchased an enabled exercise bike, which works even when the Internet connection is a bit patchy, due to living in a rural location. I think that some of the problems with using Ifit could in fact be sheeted home to low internet speeds. I therefore suggest that users who are having problems check their Internet speeds before doing anything else.


Remember this is ifit not fitbit: First they mess up the devises then the app. and now all they can say is uninstall the app and download and reinstall, but that after I made them soo made their support desk is sending nasty message to my device, just to show how big of IDIOTS they really are!! They don’t assist they just send message to your devise saying stop whining and go some place else……. No one should buy these ifit devices!!! They are not worth the cost or headaches!!


These Products are Useless Lousy and should not be sold or purchased, You’ll lose more data Every day, There Programmers don’t know how to do their JOB, The devices don’t sync with Android or Apple or anything device regularly, nothing but problems, Every update causes more issues, They sell for $29.95 not worth 2.95 or the cost of a normal pedometer, Supporet is usless,


I have owned a Nordic Incline treadmill with iFit for several years now. It came with an Ifit one year membership/subscription. I used the App on my iPhone to track my workouts. The first issue of many was with the App and not the treadmill. It is very difficult to schedule workouts on a small iPhone screen. (I have an iPhone 6 plus) The free App does allow you to check history and upcoming workouts along with other outside features that I do not use but it appears to do what it says it does.

The biggest problem I had and still have is that I select an iFit workout on the treadmill and if I do not complete it it will continue from the beginning the next day. Some of these workouts are marathon length and I am not a distance runner by any stretch.

Now If I use my computer and login to the website the experience does get better. It is time consuming but when it is all set up properly it is fun to work out.

Wife has purchased and elliptical and bike with iFit modules. Set up was a breeze if you are somewhat tech savvy. the only thng I have not figured out yet is how to select individual workouts for each machine. Example being, I do not want to ride for only two miles on a bike as my upcoming workout but rather use it on the treadmill or elliptical nor do I want to run for ten miles but rather ride the bike. You can reschedule workouts prior to starting the machines and if it takes, the selected work out does begin. You would think that this procedure would not be so complicated.

As far as the equipment goes, all are top notch and enjoy my workouts.

The App I got via iTunes is no longer available nor does it have anymore updates. I have a Android tablet but it does not work with the bike. The website seems to be the best of the three methods to connect and achieve success.

My two cents.

Jeff Lance

Does the app and web site allow you to build your own workout the sync it to the incline trainer? I really want to plan a workout and have the machine make all the adjustments without manual inputs.


I had it installed n a 14.0 about 3 yrs ago.
Never worked, and the tech dept was unable to ever get it working.
I thought by now that they would have fixed it. Obviously not.
What I don’t understand how a US company is allowed to sell a product that would appear to be unworkable. I thought US consumer laws were tough.


Well I’m reading reviews because I just assembled my Nordictrack C1650 and the iFit software thing just not making sense to me. I have fast fiber optic broadband but this iFit thing is hanging, freezing, not recognizing my sign in credentials and generally giving different responses to button activations. Kinda makes me sad to read all the bad reviews … wish I read a bit before buying. The concept is great… but wow their interactive features suck.
I think… just gotta check it’s not my ‘newbie’ skills letting me down.

Christa Khan

Charged me the wrong amount and after a week of trying to reach someone they told me it would take 3-4 weeks to refund my money.

Do not sign up on their membership!

Your NamePOCustomer

These Devices are useless and trash, no wonder they now sell under $30.00 and their not worth .30, Hard reset every time you contact customer service lose data, cannot connect to the APP ios or android, Bands brake, devices stop working we own two one is completely broke and trashed, Customer service HARD Rest, Screw you! the buttons don’t even work any more,


Got it with norditrac exercise bike. Works a treat. No issues at all.

Your NamePhil Long

The idea is sound. Just seems to be impossible to get it to work. Even the kids, who are computer-literate, could not get any of the three Nordic Track items I bought, to work with iFit. Perhaps new software has improved?

Victoria (Editor)

Hi! For detailed product and usage instructions, please refer to the iFit official website for more information.


Worthless product never worked waist of money. And service non,

Gary Condie

i agree with all. But has anyone found a way to try and upload your workout if it says not uploaded


I’m not sure how I feel about it this is the second module that it’s been sent out to me and it still will not operate with my home Wi-Fi service. Now my new treadmill that is Ifit compatible I can’t even use the program. Help!

  Its no worth the money !
Mike (Verified User)

I agree that iFit is currently no worth the money. It is a product that is just not ready for prime time! I have a Proform 740ES Bike and Sport 7.5 Treadmill.
The treadmill does not have a built-in screen so you have to connect with another device such as an iPad. The only problem is that the Bluetooth connection piece for iFit on the iPad is not yet ready! I have had the treadmill for almost 3 months and still waiting for an update! Neither Proform or iFit should be advertising a product that does not yet work.

Proform and iFit have problems with this device. Proform specifies that all their equipment be turned off when not in use to “protect the electronics”. I think this actually means to keep the built-in 7″ screen from burning out since it does not have a “sleep” mode. Since I have to turn off the bike after use, here is the start-up process I have to go through each time I use it:

Turn on bike
Wait about a min
Enter settings screen
Enter program mode
Exit to desktop
Enter desktop settings
Scroll down to date and time
Select eastern time zone
Set time
Return home
Go to web
Log into network
Return home
Select ifit icon
Log into ifit
Return home
Finally begin exercise

The whole process takes about 5 minutes! I would by-pass using the built-in screen but the bike does not allow Bluetooth connection to anything other than a heart rate monitor, even though it has an iPad holder! Oh, and the reason I have to connect to the network is that the crappy built-in screen does not support logging into a hidden network, even though every other friggin’ device I have can! It’s not the screen’s fault, but the programming Proform put in it. The screen is basically an Android device running Linux (I know because of how deep you have to dive to get it setup each time). The scrren has the ability to login a hidden network, AND sleep mode, both of which Proform apparently disables for some stupid reason. The screen also works with only a few websites, and does not support Netflix. Profom says the screen has to do so much work to run the bike it cannot handle doing anything else. Maybe they need to put in a better screen?

One last thing: The Google Maps function does work, but not nearly as smooth as the ads would lead you to believe. The ads show videos made by riding the routes while filming, NOT from Google Map data – a total misrepresentation!. On top of that, all but a few of the routes are an extra expense. The regular Google Maps route you can create are just jerky still shots that do not match the speed you are going very well. Very disappointing.

I am trying to get this information out to as many folks as I can to let them know that at least right now, the iFit feature is not worth the extra money!

  This tool is junk.
Linda (Verified User)

I bought the Ifit at Walmart with the free 1 year subscription. After spending several days trying to get it to connect, I gave up and returned it to the store. What a joke. And in case you are wondering, I had all of the right equipment, great WiFi signal, etc. This tool is junk. And I bought it to work with my new Nordic Track treadmill.

  ifit is a complete joke
Your Namejulie (Verified User)

Ifit is a complete joke!!!!! I give it negative stars in fact I’m wasting my valuable time now just posting this


The program worked on my tablet for about two days. Now when I create a workout on the computer it won’t show up on the tablet. Currently I have been on hold waiting for the customer service line to pick up for 27 mins. I would not recommend at all

  There is no good content
Davis Best (Verified User)

An Honest Review about Ifit after using it for an extended period. So to start off, I bought a C1750 back in November of 2014. I am a large person, coming in at 6’5 285, and as far as the treadmill, no real complaints. Ifit though is something else. I’ve logged about 200 miles on the treadmill now, including have a paid membership on Ifit for about 10 months. Here is what I determined over that time period: Ifit requires the 10 per month, after taxes its about 10.45ish where I live. You get access to their “free content” however there is still a large amount of paid content. Let me be very clear about content. There is no good content. I registered and used it for 1 reason: map work outs and push them to the device. When you review their content, there is all this info about great content however it comes down to this: creating and pushing work outs to your machine. Without the paid membership, I cannot do this, hence I got it. YOU CANNOT PUSH WORKOUTS without the paid membership.
After paying for the service, creating work outs was terrible (you can do this in free also). The map create is ok, but the time or distance is terrible. You essentially move a bar to change the speed/incline of the treadmill. The lines are very small, and it is very hard to create points and speeds. The sensitivity is so hard that you get a lot of 5.1pmg or 4.3 incline, etc. On top of that, when it pushed to the machine it seems to do that anyways, even after double checking. Trying to sync up and elevation change with a speed change is SO difficult and it almost never works right, which becomes very frustrating when you’re running hard. To create a solid 45 min work out with variation, it will take about 15-20 mins. As this is the ONLY reason most people want this, it is NOT worth it.
When you create a map work out (the coolest kind I thought), all it is is Google maps moving along at the running pace with elevation. It does not create videos or do anything cool, essentially just if you were to go on street view and click forward down a street. The elevation has a mind of its own. The program for some reason does not “even” out the hills. So if you gaining 200ft over .5 miles, you might run 10% for .1, 2% for .3, 8% for .2. I know what you’re thinking, its following the roads small elevation changes, well I would run places around my house where I have run hundreds of times and by no means AT ALL does it follow trues road conditions. So it just weird when you run.
The videos: they boast a large selection of videos and daily work outs. This is rubbish, most of the videos cost money and they tick along at 1 pace. Meaning it you’re not a marathon runner and going along at 5mph, the video runs like a 10mph video. I wanted some just scenic video that I can run with. Not offered (although I did not paid for additional content).
Additional work outs like burn fat, cardio, etc. again these are part of 3rd party like Julian’s work outs and cost extra money or really basic. Not made for runners who want to do a 8 mile cardio run.
Lastly is the errors. Because my treadmill has Ifit embedded, Ifit from time to time fails to load. So far it just often signs me out for no reason, or doesn’t allow me to use my treadmill. I have to unplug and restart, so far its worked (I also just stay signed out). I get the errors from time to time, but its just annoying, especially if I’m short on time and having to restart the treadmill. I have not had any issues with it mis identifying the distance or time (I stay under 8 miles on the treadmill though).
As you can see, the features are so basic and do not work properly that it is just not worth buying the membership. They want 10 a month so you can create your own work outs and send them to the machine. Again when first getting the machine it seemed cool, but the functionality and price are just not worth it. It has turned me off Ifit completely including purchasing a wearable from them.

I also see a lot people with similar issues and so I’ve opted to advise what I do. This is not a plug, it’s just what I do. I cancelled iFit and found BitGym for the ios. I put that on my ipad and use it while running or biking. I’ll also use naturerelaxation from time to time, especially on the stationary bike. Or I watch a movie via NetFlix/Amazon or youtube. I had to sort out what worked for me. Having said all above, I do wish that iFit was much better and I could use with ease with my treadmill. I don’t think having to outsource my content when it’s supposed to be at my finger tips via iFit. Lately, I’ve been signing on every 3-4 months hoping to see a change of heart from the company…I have still waiting. Apologizes for typos as this 2 line window is hard to review on.

If anyone wants more info, just reply and I’ll respond. I felt duped after going through iFit’s content and feel like I wasted over a 100 bucks on the company.

  I hated this product
pissed off customer (Verified User)

customer service is horrible,lot of hold time with no results,Then they keep charging your credit card, then loose your order.
I am sure they will delete this company’s hate to hear how much they suck! Go fitbit….

  Wanted to know if this works

I came into ownership of a Nordic Track GX 4.0. I was wondering if I should get an ifit for it. From the comments posted doesn’t seem like it is very functional. I’d love to hear from someone who purchased one more recently. Have they made any improvements to it in 2015?

  Didn't work for me
Brian Cherek (Verified User)

WARNING!!! My wife got me an iFit for Christmas. We have a Nordictrac cross trainer and thought it would be a good addition. The iFit has never worked properly. I have had numerous messages to and from them and reset the thing. They then said that I would have to speak to their UK rep. When I finally got through all he said was ‘well I don’t know why it doesn’t work’. Having challenged iFit I now find that my log in doesn’t work, even after a password reset. It is a con, nothing more and sadly a waste of money.

  Bug Problems of Restarting
mitch (Verified User)

the ifit program is loaded with problems. any error will shut down your equipment and make it unusable untill a fix is completed. the fix usually lasts a few months then it crashes again.

  Membership for Couples
eddie belz (Verified User)

My wife and i are going to try out the ifit program do we need to buy 2 memberships or can we register both of us under on membership.


My wife registered her own account and then linked it to mine. I think you can have up to 4 accounts under one main account. No problems here.

  best Application Ifit
Rodrigo Ruiz (Verified User)

I purchased a Nordick track tredmill that comes with the ifit software. I also downloaded on my iphone the ifit outside app so when I go abroad I can keep records of my training and check my stats. Oh well… what a mess… last month according to ifit.com I have run like 50 times in that month… when you travel and run outside, and you enter an exercised routine through the ifit outside log app the kms run are not being kept. Then when you go to the figures to check your stats you realize that everything is a mess… unfortunately my wife purchased me now as a birthday present the ifit active band… From my experience with these products, she has wasted her money….

  Super disappointed with this product .

Junk ! Every one I found around town was returned . I bought one from sears thinking oh well it must be aright . Wrong ! No Manuel , registered under another name . I’ve called IFit many times only to be disappointed . I’ve since found out that I need a tablet to show the on screen trails and have to speed up and elevate or lower along with change the speed on the treadmill . Super disappointed with this product . It’s going back .

   I have dealt

I purchased the module and the wearable on the promise that everything ifit would work together. I have dealt with tech support 5 times now and still have nothing working together and now for some strange reason I can’t get the wearable app to even signon. NOTHING WORKS AND NO ONE IN TECH SUPPORT SEEMS INTERESTED TRYING TO FIGURE OUT THE PROBLEM EVEN WHEN THEY HAVE ADVERTISED A FUNCTIONALITY THAT IS NOT WORKING.


I have an older iFit treadmill. Brought the module for it and could never get it to work. After several tech mails I was told my network had too much latency. They were good about refunding my money but I’m disappointed that it wouldn’t work with a DishNet home network.

  Do not wast your money as we did.
Scott Moore (Verified User)

iFit does not work! Causes our NordicTrack x9i to lock up or not work at all. Turn off iFit and it all starts working again. iFit just crashes… Do not wast your money as we did.

  Problem on downloading it.
Scott Suhr (Verified User)

I bought the Proform Le Tour with iFit. After I got the bike to link with iFit, it worked fine. BUT — since March it has not uploaded any of my workout stats to the iFit website. AND I cannot download any workouts to the bike (and thus cannot link to Streetview.

  Hated the product.
Greymist (Verified User)

Almost a year ago, my wife and I signed up for the ifit service to go with our treadmill. Until November 2012, the service worked well. Then ifit rolled out an untested upgrade that has caused nothing but headaches and problems for their customers. After four months of not getting the services that I had already paid for (we signed up and paid for a year), I finally decided to put this horrendous company behind me. I pulled the ifit module from my treadmill and will not be inserting it again. They could not give this service away for free as it adds no value to the exercise experience, but definitely detracts from the experience. My advice to anyone even remotely thinking about spending real money on ifit is to not do it. Your money will be wasted if you deal with this company – and that’s a guarantee.


DITTO HERE!!! This company is horrible and tech support is the worst!!!!!! AVOID THEIR PRODUCTS AT ALL COST.


AMEN! Terrible company and terrible customer service.


Same for me, Ifit just want to get subscriptions, before buying a product, read forums on ifit.com and try to ask a question to the company … I bet you’ll never get an answer. The software doesn’t work, they are body builders not informaticians ..

  Hated the product.
The Greek (Verified User)

IMO, iFit is absolutely terrible and definitely not worth your money. The ability to create your own custom workout on Google maps is a cool feature but you can never create anything longer than 15 miles. I’m a biker and want to go 30+ miles…what the heck!?!?.

All the data tracking features and charts don’t work. Data gets recorded inaccurately and can’t be corrected. Several features made available on the web page don’t work. You actually have to delete some of your historical information (past accomplished goals) in order to create new ones. Huh?

It’s as if this is a beta version not worth anybody’s money and is being mass marketed to bilk you out of $100 by simply posting a pretty picture of Jullian Michaels on the cover and riding the coat-tail of the nice graphics by Google maps.

Save your dough and wait about 3 years before even considering.


excuse me, which function are disposable without the membership subscription? i’m only interested in creating my own workout.. thank you

  Hated the product.
allen (Verified User)

An absolute waste of money. I originally purchased this item so I could calculate the milage I was doing on our eliptical. Never did succeed. I bought it for $100, never worked as expected and now I have been informed that I am required to subscribe for $99 a year. NO THANKS, I don’t need to pay for frustration of lost connection. I rate this product -5 stars.

  Hated the product.
Shinya (Verified User)

I’m really disappointed with iFit.
– Workouts are not uploaded right after workout is done.
– Time stamps of workouts are not incorrect.
– Statistics on the web site is almost useless. Sort order is ramdam and there is no calendar view.
– User support is the worst. Phone calls have never been picked up. I sent several email and they never replied to them.

I think one star is too much for them.
Their web site is not good enough even if it’s free.
I paid $100 for them and I am really disappointed with them.

  Hated the product.
Michael (Verified User)

three months ago i would have given it 4 1/2 out of 5, now i’m stretching to give it 1 1/2. After the update, it seems to be one problem after the other and is very frustrating when trying to use on a regular basis.

  Good but could be better
Marcio (Verified User)

I bought the ifit wifi module approximately 6 months ago and I would give a 3 star for the device if was not for the recent problems already described by others. Essentially, the wifi module does not work with Google maps anymore. The workouts are still logged in the website (terrible redesign and transition), but what is the use if we can not make use of the maps feature anymore? BTW, customer service practically does not exist.

  Product doesn't work for me
Mjpaust (Verified User)

I bought the ifit card a week ago and it is still not working. Despite numerous emails with support after a website update they no longer reply or give any feedback. It seems currently many people are experiencing the same issues and the support response is to be patient and wait. On top of buying the ifit module I also stupidly bought the iPad app which just helped me waste a further $20. Such a shame it sounded like such a good addiition to my treadmill and workout regime!
Very frustrated owner.
Mark – mjpaust

  Did not like the product at all
S.K. (Verified User)

Horrible customer service! Bad attitude of everyone I’ve ever spoken with there. Nightmarish web redesign included time when the treadmill couldn’t even by used! They need to revamp (again) and fix things!

  Having wireless and software issue
Disappointed iFit User (Verified User)

1. The iFit works OK with Google Earth/maps.

1. Drops wireless signal unless it’s in the same room as the wireless router. Ours is in the garage (1 interior wall away from the router) and I lose the connection 30-40% of the time. When I installed it in its existing location, the iFit module rated the signal as “very good”.

2. Not compatible with 802.11 n & comparable wireless security encryption.

3. Any change to your profile’s workouts on the iFit site deletes your scheduled workouts and you have to start from the beginning.

Should be sold as a beta version until the wireless module reception is fixed and the web site’s data base is more user-friendly.

I probably wouldn’t buy it again.

George (Verified User)

Note that some iFit features are not available on some treadmills ie I have an XTR90 and only self drawn maps are available, no preset workouts or maps are available at this time