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iFit Review - Does This Exercise Wearable Work? Are cost and complicated software deal breakers?

  • 47 User Comments
  • Rating: 2.6. From 120 votes.
By Summer Banks Dec 14, 2016
47comments

iFit has generated a lot of buzz and is well-known in the exercise technology industry, but does it work? We took a look in our latest review to find out for ourselves. We looked at the product, quality of customer service, and research. We also read hundreds of comments online. Finally, we summarized what we found to give you the bottom line.

iFit Readers: Click here to find out why we're giving away samples of our product, Leptigen.

What is iFit?

First off, iFit is exercise technology that provides workouts, maps, and visuals for those using enabled equipment. There are exercise bikes, treadmills, ellipticals, and more that are compatible, making this product flexible and usable for a variety of workouts. There’s also has a line of wearables that allow you to track your activity and sleep patterns.

iFit has only been around for about three years, making it a new company in the weight-loss sector. The products are available worldwide in retail stores, online, and through the official website. We like their BBB rating and overall positive reviews of the company, but read on…

Price – “When Free Doesn’t Mean Free”

The first complaint, in numerous reviews we read, was about the high cost of iFit products. The wearable technology is competitive with similar items on the market, but the extras can get expensive fast. “iFit offers free content, but you have to pay $10 a month to access the minimum,” said our Research Editor.

“I was charged $10/month for free content and the other content is too expensive to buy,” said one user.

“This looked cool in the showroom, but it’s so expensive that I doubt anyone actually buys it all,” said another.

Complicated Software – “Not User Friendly at All”

According to a good number of iFit users, the software could be complicated and difficult to figure out. “I bought this to help make my workouts more fun, but I couldn’t even use the workouts once the iFit updated,” said one customer.

“The wearable technology works pretty well, but it’s too complicated to figure out and I don’t feel like I’m using it to its full potential,” said another.

“My iFit wouldn’t work with my home internet, so I had to return it,” said one user.”

Our researchers have connected small issues with weight-loss products, like hidden costs, with a lesser chance of long-term results. If iFit does have some hidden purchases that you’ll need to use it, that could be all it takes for you to sit it in the corner for good.

The Science – “Legit?”

While exercise is directly linked to weight-loss and overall health, there are no studies proving that iFit will help you any better than other options. The products do seem to make moving more enjoyable, but it still takes self-discipline and motivation to get on the treadmill, bike, or elliptical and get your workout in. We’re also concerned that while they do put an emphasis on activity, they do not have a diet plan that stresses healthy eating. The best programs will combine a healthy diet with activity to maximize potential, and without the combination of the two or any science to back claims, we see a big red flag.

The Bottom Line – Does iFit Work?

Are we about to order one for ourselves? We like that iFit has quickly grown into a respected company for weight-loss products, that they have a variety for every level of fitness, and that they sell worldwide, but we have hesitations when it comes to recommending it because of the negative reviews – that’s something no customers should settle for. There’s also the issue of difficult software.

If you’d like to lose weight, we suggest a product that offers value and delivers great results with a formula proven to help you burn fat and lose weight. Skip the complicated software and hidden costs and look for amazing customer reviews.

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Right now, the makers of Leptigen are offering a Special Trial Offer to prove that they have confidence in the supplement. Dieters have nothing to lose but extra weight!

Previous iFit Review (Updated February 8, 2012):

What You Should Know

iFit is an online provider of fitness routines. Users can choose to join the website for free and download free work outs for various fitness equipment including ellipticals, treadmills and stationary bikes. Several weight loss tools are also offered on the website for members. iFit currently only allows members who have an activation code from an iFit compatible piece of fitness equipment, but some workouts are available for viewing via video online.

List of Ingredients

Workouts for iFit compatible fitness equipment.

Product Features

iFit is an integrated workout system that links fitness equipment to the Internet for a whole new level of fitness. When a machine is compatible with iFit, an Internet connection allows the machine to store new work out routines and programs for use. If the machine comes with 15 preprogrammed routines, for instance, the iFit website allows the user to download many, many more as desired.

The limitation to the iFit website is the fact that users must have an activation code from their equipment literature in order to take advantage of the online tools for weight loss. There are free videos that can be used to spice up a workout routine, but they will not be saved to your treadmill, elliptical or stationary bike.

Some workouts are free to download while others can be purchased from the official website. The cost of iFit downloads are between $20 and $30 depending on the length of the workout and the total number of workouts in a given set. iFit SD cards are used with some machines to speed up the download process.

Advantages

  • iFit can supply an ever changing source of fitness routines.

Disadvantages

  • iFit tools are limited to people who own an iFit machine.
  • Purchasing work outs can become very expensive.
  • iFit machines typically require an Internet connection to work.
  • Losing weight requires continued dedication to working out.
  • There is no mention of diet or supplements on the iFit website.

Conclusion

iFit may be a great option for someone who owns an iFit compatible machine, but for everyone else, the tools are locked and unavailable. iFit is an expensive alternative to workout videos and audio downloads. Working out, while a crucial part of the weight loss system, is something that requires dedication and time. Not everyone will have the time to search workouts then download the files to a machine or SD card. Some users also complain about problems with downloads and slow Internet connection links to iFit.

Fat burners are an inexpensive way to boost weight loss without an expensive home fitness machine. For the price of one or two downloads from iFit, a researched and proven weight loss supplement could have you burning fat.

iFit Questions & Answers:

We refined hundreds of user comments about iFit into this helpful FAQ.

What are the side effects of iFit?

Some of the potential iFit side effects may include skin irritation and rash.

What comes with iFit?

The iFit comes with a charger and a wireless dongle.

Does iFit work?

There’s no scientific research linking iFit to improved weight-loss. The products could act as a motivational tool, but there’s no solid science to support this.

You may want to mix things up a little and change out iFit with a supplement like Leptigen, which contains ingredients tested in a clinical setting.

How much does iFit cost?

iFit wearables range in price from $49 to $249. The module costs $99 and accessories run $15.99 to $100.

How should I use iFit?

You should use iFit on a daily basis. You will place the wearable on your arm, sync a device and begin tracking your fitness and eating patterns. Some products can link to fitness equipment. You can also log information through your computer.

Can I take iFit if I have a health condition?

Women who are pregnant or nursing, those with health conditions, anyone taking prescription medications or people under 18 years of age should consult with a healthcare professional prior to using any fitness device, including iFit.

What do users like about iFit?

We found that some users liked the variety of products sold on the iFit website and free fitness guides.

What do users NOT like about iFit?

Some users didn’t like the high price tag of iFit and that the customer service department didn’t resolve customer concerns.

How do I contact the iFit customer service department?

You can contact the iFit customer service department by emailing support@ifit.com, calling a representative at 1-866-608-1798 or by mailing letters to iFit 1500 South 1000 West Logan, UT 84321.

Do I need to sign up for an iFit subscription?

No, you don’t need to sign up for an iFit subscription. Several of the services are free.

How long is the warranty on iFit wearables?

The warranty on iFit wearables is one-year after purchase. This only covers manufacturing defects.

Does iFit come with a guarantee?

iFit comes with a guarantee. You have 30 days to try the products and subscriptions. If you download a product, the sale is final.

Do you know of any special deals or discounts on iFit?

There are no special deals or discounts on iFit listed on the official website. However, the last few months have been out of this world, considering our readers have been taking advantage of Leptigen’s Special Trial Offer, which is just the cost of shipping and handling. Click here to give it a try.

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About the Author:

Summer Banks, a content strategist at Leptigen, has researched over 5000 products in the past 10 years. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

Rating: 2.6. From 120 votes.
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47 Comments on "iFit Review"

 
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This is my 3rd year with Ifit technology. The setup of the module worked for a while, but we then started to have issues with workouts not loading. The support people at Ifit checked our Internet connection and it turned out that we were on a shocking plan with very slow speeds. Once the Internet connection was upgraded, we never looked back. I have since purchased an enabled exercise bike, which works even when the Internet connection is a bit patchy, due to living in a rural location. I think that some of the problems with using Ifit could in fact be sheeted home to low internet speeds. I therefore suggest that users who are having problems check their Internet speeds before doing anything else.

Remember this is ifit not fitbit: First they mess up the devises then the app. and now all they can say is uninstall the app and download and reinstall, but that after I made them soo made their support desk is sending nasty message to my device, just to show how big of IDIOTS they really are!! They don’t assist they just send message to your devise saying stop whining and go some place else……. No one should buy these ifit devices!!! They are not worth the cost or headaches!!

These Products are Useless Lousy and should not be sold or purchased, You’ll lose more data Every day, There Programmers don’t know how to do their JOB, The devices don’t sync with Android or Apple or anything device regularly, nothing but problems, Every update causes more issues, They sell for $29.95 not worth 2.95 or the cost of a normal pedometer, Supporet is usless,

I have owned a Nordic Incline treadmill with iFit for several years now. It came with an Ifit one year membership/subscription. I used the App on my iPhone to track my workouts. The first issue of many was with the App and not the treadmill. It is very difficult to schedule workouts on a small iPhone screen. (I have an iPhone 6 plus) The free App does allow you to check history and upcoming workouts along with other outside features that I do not use but it appears to do what it says it does.

The biggest problem I had and still have is that I select an iFit workout on the treadmill and if I do not complete it it will continue from the beginning the next day. Some of these workouts are marathon length and I am not a distance runner by any stretch.

Now If I use my computer and login to the website the experience does get better. It is time consuming but when it is all set up properly it is fun to work out.

Wife has purchased and elliptical and bike with iFit modules. Set up was a breeze if you are somewhat tech savvy. the only thng I have not figured out yet is how to select individual workouts for each machine. Example being, I do not want to ride for only two miles on a bike as my upcoming workout but rather use it on the treadmill or elliptical nor do I want to run for ten miles but rather ride the bike. You can reschedule workouts prior to starting the machines and if it takes, the selected work out does begin. You would think that this procedure would not be so complicated.

As far as the equipment goes, all are top notch and enjoy my workouts.

The App I got via iTunes is no longer available nor does it have anymore updates. I have a Android tablet but it does not work with the bike. The website seems to be the best of the three methods to connect and achieve success.

My two cents.

I had it installed n a 14.0 about 3 yrs ago.
Never worked, and the tech dept was unable to ever get it working.
I thought by now that they would have fixed it. Obviously not.
What I don’t understand how a US company is allowed to sell a product that would appear to be unworkable. I thought US consumer laws were tough.

Well I’m reading reviews because I just assembled my Nordictrack C1650 and the iFit software thing just not making sense to me. I have fast fiber optic broadband but this iFit thing is hanging, freezing, not recognizing my sign in credentials and generally giving different responses to button activations. Kinda makes me sad to read all the bad reviews … wish I read a bit before buying. The concept is great… but wow their interactive features suck.
I think… just gotta check it’s not my ‘newbie’ skills letting me down.

These Devices are useless and trash, no wonder they now sell under $30.00 and their not worth .30, Hard reset every time you contact customer service lose data, cannot connect to the APP ios or android, Bands brake, devices stop working we own two one is completely broke and trashed, Customer service HARD Rest, Screw you! the buttons don’t even work any more,

Got it with norditrac exercise bike. Works a treat. No issues at all.

The idea is sound. Just seems to be impossible to get it to work. Even the kids, who are computer-literate, could not get any of the three Nordic Track items I bought, to work with iFit. Perhaps new software has improved?

Hi! For detailed product and usage instructions, please refer to the iFit official website for more information.

Worthless product never worked waist of money. And service non,

I am frustrated with this company, I am trying to create a account and even though i have a prepaid year from when I bought my treadmill, they are requiring me to insert my credit card AGAIN. I do not wish to store my credit card and want to try out their service. So my husband said. sign up and then cancel the credit card…. I dont want to be signed up automatically for something i might not want in a year. That is horrible that they require a credit card to create an account that is already paid for!

i agree with all. But has anyone found a way to try and upload your workout if it says not uploaded
Help

I’m not sure how I feel about it this is the second module that it’s been sent out to me and it still will not operate with my home Wi-Fi service. Now my new treadmill that is Ifit compatible I can’t even use the program. Help!

I agree that iFit is currently no worth the money. It is a product that is just not ready for prime time! I have a Proform 740ES Bike and Sport 7.5 Treadmill.
TREADMILL:
The treadmill does not have a built-in screen so you have to connect with another device such as an iPad. The only problem is that the Bluetooth connection piece for iFit on the iPad is not yet ready! I have had the treadmill for almost 3 months and still waiting for an update! Neither Proform or iFit should be advertising a product that does not yet work.

BIKE
Proform and iFit have problems with this device. Proform specifies that all their equipment be turned off when not in use to “protect the electronics”. I think this actually means to keep the built-in 7″ screen from burning out since it does not have a “sleep” mode. Since I have to turn off the bike after use, here is the start-up process I have to go through each time I use it:

Turn on bike
Wait about a min
Enter settings screen
Enter program mode
Exit to desktop
Enter desktop settings
Scroll down to date and time
Select eastern time zone
Set time
Return
Return
Return home
Go to web
Log into network
Return home
Select ifit icon
Log into ifit
Return home
Finally begin exercise

The whole process takes about 5 minutes! I would by-pass using the built-in screen but the bike does not allow Bluetooth connection to anything other than a heart rate monitor, even though it has an iPad holder! Oh, and the reason I have to connect to the network is that the crappy built-in screen does not support logging into a hidden network, even though every other friggin’ device I have can! It’s not the screen’s fault, but the programming Proform put in it. The screen is basically an Android device running Linux (I know because of how deep you have to dive to get it setup each time). The scrren has the ability to login a hidden network, AND sleep mode, both of which Proform apparently disables for some stupid reason. The screen also works with only a few websites, and does not support Netflix. Profom says the screen has to do so much work to run the bike it cannot handle doing anything else. Maybe they need to put in a better screen?

One last thing: The Google Maps function does work, but not nearly as smooth as the ads would lead you to believe. The ads show videos made by riding the routes while filming, NOT from Google Map data – a total misrepresentation!. On top of that, all but a few of the routes are an extra expense. The regular Google Maps route you can create are just jerky still shots that do not match the speed you are going very well. Very disappointing.

I am trying to get this information out to as many folks as I can to let them know that at least right now, the iFit feature is not worth the extra money!

I bought the Ifit at Walmart with the free 1 year subscription. After spending several days trying to get it to connect, I gave up and returned it to the store. What a joke. And in case you are wondering, I had all of the right equipment, great WiFi signal, etc. This tool is junk. And I bought it to work with my new Nordic Track treadmill.

Ifit is a complete joke!!!!! I give it negative stars in fact I’m wasting my valuable time now just posting this

An Honest Review about Ifit after using it for an extended period. So to start off, I bought a C1750 back in November of 2014. I am a large person, coming in at 6’5 285, and as far as the treadmill, no real complaints. Ifit though is something else. I’ve logged about 200 miles on the treadmill now, including have a paid membership on Ifit for about 10 months. Here is what I determined over that time period: Ifit requires the 10 per month, after taxes its about 10.45ish where I live. You get access to their “free content” however there is still a large amount of paid content. Let me be very clear about content. There is no good content. I registered and used it for 1 reason: map work outs and push them to the device. When you review their content, there is all this info about great content however it comes down to this: creating and pushing work outs to your machine. Without the paid membership, I cannot do this, hence I got it. YOU CANNOT PUSH WORKOUTS without the paid membership.
After paying for the service, creating work outs was terrible (you can do this in free also). The map create is ok, but the time or distance is terrible. You essentially move a bar to change the speed/incline of the treadmill. The lines are very small, and it is very hard to create points and speeds. The sensitivity is so hard that you get a lot of 5.1pmg or 4.3 incline, etc. On top of that, when it pushed to the machine it seems to do that anyways, even after double checking. Trying to sync up and elevation change with a speed change is SO difficult and it almost never works right, which becomes very frustrating when you’re running hard. To create a solid 45 min work out with variation, it will take about 15-20 mins. As this is the ONLY reason most people want this, it is NOT worth it.
When you create a map work out (the coolest kind I thought), all it is is Google maps moving along at the running pace with elevation. It does not create videos or do anything cool, essentially just if you were to go on street view and click forward down a street. The elevation has a mind of its own. The program for some reason does not “even” out the hills. So if you gaining 200ft over .5 miles, you might run 10% for .1, 2% for .3, 8% for .2. I know what you’re thinking, its following the roads small elevation changes, well I would run places around my house where I have run hundreds of times and by no means AT ALL does it follow trues road conditions. So it just weird when you run.
The videos: they boast a large selection of videos and daily work outs. This is rubbish, most of the videos cost money and they tick along at 1 pace. Meaning it you’re not a marathon runner and going along at 5mph, the video runs like a 10mph video. I wanted some just scenic video that I can run with. Not offered (although I did not paid for additional content).
Additional work outs like burn fat, cardio, etc. again these are part of 3rd party like Julian’s work outs and cost extra money or really basic. Not made for runners who want to do a 8 mile cardio run.
Lastly is the errors. Because my treadmill has Ifit embedded, Ifit from time to time fails to load. So far it just often signs me out for no reason, or doesn’t allow me to use my treadmill. I have to unplug and restart, so far its worked (I also just stay signed out). I get the errors from time to time, but its just annoying, especially if I’m short on time and having to restart the treadmill. I have not had any issues with it mis identifying the distance or time (I stay under 8 miles on the treadmill though).
As you can see, the features are so basic and do not work properly that it is just not worth buying the membership. They want 10 a month so you can create your own work outs and send them to the machine. Again when first getting the machine it seemed cool, but the functionality and price are just not worth it. It has turned me off Ifit completely including purchasing a wearable from them.

I also see a lot people with similar issues and so I’ve opted to advise what I do. This is not a plug, it’s just what I do. I cancelled iFit and found BitGym for the ios. I put that on my ipad and use it while running or biking. I’ll also use naturerelaxation from time to time, especially on the stationary bike. Or I watch a movie via NetFlix/Amazon or youtube. I had to sort out what worked for me. Having said all above, I do wish that iFit was much better and I could use with ease with my treadmill. I don’t think having to outsource my content when it’s supposed to be at my finger tips via iFit. Lately, I’ve been signing on every 3-4 months hoping to see a change of heart from the company…I have still waiting. Apologizes for typos as this 2 line window is hard to review on.

If anyone wants more info, just reply and I’ll respond. I felt duped after going through iFit’s content and feel like I wasted over a 100 bucks on the company.

To begin with, this company is a joke. I was dumb enough to order one of these and when I got it in, I find out you have to pay to use the thing, you have to have the equipment to use it with. So I tried to call and get a return number for this. Oh my lands. I have sat numerous hours trying to get in contact with some. It don’t happen. You listen to music. I finally called their customer service number and someone finally answered the phone, but he was about as helpless. He tell me I would need to contact the number to get a return number. I finally told him I was going to spread it on facebook how bad their service is. People save your money. I wished I would have looked at the reviews before I spent the money.

customer service is horrible,lot of hold time with no results,Then they keep charging your credit card, then loose your order.
I am sure they will delete this company’s hate to hear how much they suck! Go fitbit….

I came into ownership of a Nordic Track GX 4.0. I was wondering if I should get an ifit for it. From the comments posted doesn’t seem like it is very functional. I’d love to hear from someone who purchased one more recently. Have they made any improvements to it in 2015?

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