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Melaleuca Review - Does This Supplement Line Work? Are high price and poor customer service deal breakers?

By Summer Banks on Sep 23, 2016
Melaleuca Review

Why are people talking about Melaleuca? We wanted to know, so we put a laser focus one the ingredients, side effects, quality of service and clinical research. Additionally, we examined hundreds of customer reviews and comments. Then, we summarized and condensed to give you the info you need.


What is Melaleuca?

First off, Melaleuca ingredients or products include health and wellness supplements, food items, personal care and cosmetics. The labels provide detailed instructions on use. We like that there’s a variety of items to choose from.

The Melaleuca company was founded in September 1985. You can purchase the supplements directly from the website, if you sign up for a membership. We like the longevity of the business and product availability, but read on…

High Price – “Too Expensive!”

The first concern was the high price of Melaleuca products. “The online store consists of nearly 500 different items,” said our Research Editor. “Unless you sign up to be a distributor, the retail price is rather expensive.”

”You would have to sell about 60 monthly memberships just to cover your monthly costs,” said a customer.

“We are both on a disability pension and finding it hard to find $100 dollars a month on an order,” said another.

While some complained about the high prices, others didn’t mind the cost.

“To save money, they offered me “loyalty” dollars which can be used to buy products,” commented a customer.

Poor Customer Service – “Not Supportive?”

Based on customer reviews, complaints didn’t center around Melaleuca side effects, but the poor customer service quality. “Countless phone calls to management asking for a simple returned call, are fruitless,” stated a consumer.

“I do not believe that the customer service person helped me at all what so ever because I have to re due what I have already done so that I can get my refund for an order that I did not place,” said a customer.

We did find some customers that shared their positive experiences with the Melaleuca customer service team. “I have been shopping with Melaleuca for almost 2 years and the customer service team always resolves my conerns,” said a consumer.

Another said, “If people are having problems they really need to talk to the company. I have had to call couple of times and each time they where helpful ”

Our research has proven that when any part of a supplement company is considered concerning, such as offering poor service, long-term success is limited. So, if Melaleuca doesn’t provide excellent customer care, it may be time to consider a business that does.

The Science – “Researched?”

The Melaleuca business model is designed to promote overall health and wellness. There’s a wealth of information about the benefits of the supplements and company initiatives. What’s missing is research connecting the product line to weight-loss. In fact, there’s no science available on the entire website. At DietSpotlight, solid science is a critical part of the review process. We’re concerned when a company doesn’t provide science-based facts to support claims.

The Bottom Line – Do Melaleuca Products Work?

So, are we excited about Melaleuca products? Well, we like that some of the supplements contain natural ingredients and that we found a few favorable customer comments, but the lack of research connecting this line to weight-loss is concerning.  We’re also skeptical about this one due to customer complaints about the high prices and the poor customer service quality.

We want to help you reach you weight-loss goals, so we suggest going with an affordable supplement containing ingredients shown to work, backed by positive customer comments and a service team that focuses on customer care.

Among the best products we’ve seen in 2016 is Leptigen. The supplement promotes weight-loss by featuring four clinically-tested ingredients which have been shown to help accelerate metabolism and ignite fat loss. There’s no one talking about harmful side effects, but users are chattering about seeing great results.

Also, the makers of Leptigen are so confident in their supplement, that they’re offering new customers a Special Trial Offer.

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About the Author:

Summer Banks is an ISSA-Certified Fitness Nutrition Specialist and has reviewed over 2000 diet products. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

How Does Melaleuca Compare?

Previous Melaleuca Review (Updated July 26, 2011):

What You Should Know

Melaleuca is a vitamin and supplement company based in Idaho Falls, Idaho. There are locations in Australia, New Zealand, Europe, Mainland China, Hong Kong, Japan, Korea, Singapore, Taiwan and Malaysia. There are no supplements commonly found in product lineups from companies that sell fat burners and the like. We found high fiber food products in place of traditional supplements with appetite suppressants and caffeine. This is not necessarily a bad thing, but the dieter looking for a caffeinated diet pill will not find that diet pill here. We were unable to find any information on ordering products on then Melaleuca website. There are no supplement or product prices and no place to order the products. We get the feeling that the Melaleuca website is a site that requires a membership to order. When we clicked on Marketplace we were able to find a place to sign in, but there were no prices or products listed there either.

List of Ingredients

  • Supplement company.

Product Features

Melaleuca is a multi-national supplement company that sells all-natural weight loss products. None can really be called supplements, but they can be used as food products to support weight loss in some cases. Fiber seems to be a staple of most of the products and fiber can be used as an appetite suppressant. Fiber must be consumed at least 30 minutes before a meal to suppress appetite. Some of the products in the weight loss line from Melaleuca include Attain CraveBlocker Bars, Attain GC Control Shake and Access Exercise Bars. All important information about the bars, including ingredients, is listed in the product description.

See Our Featured


  • The weight loss category is packed with high fiber and low glycemic food products.
  • Dieters can choose from snacks, drinks and sports nutrition.
  • All product descriptions show the product label with ingredients.


  • There are no prices on the official website.
  • Product information is not backed with clinical support.
  • We found no supplements on the Melaleuca website.
  • It looks like the dieter has to be a member of the website to purchase food products.
  • The products are likely more expensive than traditional diet and weight loss foods.


Melaleuca appears to be a pretty large, stable company, but there are no prices and no means of ordering the products. We believe you have to sign up for access to the website and possibly pay for a membership or work as a distributor to buy online. If you need to learn more about the company and the products the company sells, you'll have to contact the main office by phone.

Melaleuca Questions & Answers:

We scrutinized hundreds of user remarks and comments about Melaleuca, and then came up with this helpful FAQ.

What are the side effects of Melaleuca?

Possible Melaleuca side effects may include upset stomach, headache, nausea, and changes in bowel movements. This is according to some customer reviews.

What is in Melaleuca?

The Melaleuca ingredients include green coffee bean, capsaicin, green tea, whey protein concentrate, chicory root fiber, calcium caesinate, soy protein isolate, artificial sweeteners, vitamins, minerals and other components.

What is the active ingredient in Melaleuca?

The active ingredients are green coffee bean, capsaicin and green tea. The whey protein concentrate can also help curb hunger.

Who makes Melaleuca?

Melaleuca is the name of the company.

Does Melaleuca work?

Well, different customers have reported different experiences with Melaleuca products. Although we did not find clinical studies presented on the company website to support these supplements, there are some promising ingredients used. For instance, the weight management products include green tea, natural fibers, as well as whey and soy proteins. These components can be helpful when it comes to dieting and weight-loss.

You may consider substituting Melaleuca for a diet product that’s backed by solid clinical research, such as Leptigen.

How much does Melaleuca cost?

All of the prices for Melaleuca supplements are posted clearly on the official website.

How should I take Melaleuca?

You should use all Melaleuca products in accordance with the specific instructions on the bottle or package.

How do I contact Melaleuca, Inc. customer service?

You can contact Melaleuca, Inc. by calling 208-522-0700. This company is located at 4609 W. 65th Street, Idaho Falls, ID 83402. Other options are available on the official website.

Can I take Melaleuca if I have a health condition?

Individuals with health conditions and those taking prescription drugs should speak with a licensed doctor before using Melaleuca. The same goes for women who are pregnant or nursing, as well as people under the age of 18.

What do users like about Melaleuca?

Some people appreciate the wide assortment of products that Melaleuca has to offer. Others like that this company has been in business since 1985.

What do users not like about Melaleuca?

Some users do not like that artificial flavors and sweeteners are used in Melaleuca products. There are also some customer complaints regarding the effectiveness of the weight management supplements.

Is there a preferred membership available for Melaleuca?

Yes, Melaleuca does offer a preferred membership program.

Are Melaleuca products available worldwide?

Yes, Melaleuca products are available worldwide.

Do you know of any special deals or discounts on Melaleuca?

No, other than the membership, currently we’re not aware of any special deals on Melaleuca. On the other hand, the last few months many of our readers have been ecstatic about Leptigen’s Special Trial Offer, which is only the cost of your shipping and handling. Click here to give it a go today.

20 User Reviews About Melaleuca

Leave comments below
  • 1

    I .m new to this product


  • 2

    I am so happy with all the products and price, ask me, I will answer all your questions.


  • 3
    Your Nameenriqke

    Most of your information is not thrue, I been customer for more than nine years and I have friends who order month by month because they love the products and the price. Its simple, only switch store for better products and big incentives..I love Melaleuca.


  • 4
    davina hunter

    Where can i buy it in the uk please…


    Anna (Editor)

    Hi! For more information on where to purchase this product, please refer to the Melaleuca official website.


  • 5
    Your Name

    Funny having to find this thread while searching for weight loss. I used to be an ex-employee of melaleuca and most of the comments anout automatic orders and issues are because their friend/peer/family member failed to mention about it. Customers can only enrol being referred by someone else, and that “someone else” is meant to show a presentation and go through all of the main terms, which we know that most dont. Those who do enrol the right way, have over hundreds of customers under them and some earn a commission of over $20,000/month. Thats because they do alot of hard work to educate new customers..commissions are mainly paid on keeping customers long term, not solely on the first month enrolment. As for the products, they are far greater than those u can find in the supermarkets.. they are designed and formulated by scientists…
    Also they do have a great weight loss range. I was on it and lost 4kg in the first week, 8kgs in total in 3 weeks. Never felt sick while on it and no side effects. When i tried the supermarket brands, felt sick to my stomach… After 4 years, i still get the products from my mates still working there.


  • 6
    Your Name

    They don’t send you items you don’t want every month that’s completely untrue. When you enroll you are asked to set up an automatic order that you choose and that is sent to you ONLY if you miss ordering one month. The lady who signed me up has never received this prepack in the 20 years she has been a customer because she makes sure to put her order in every month. Please try to be careful not to spread misinformation. This company has a lot of products that will help people and they shouldn’t be turned off it due to people speaking like they know how it works but they really have no idea.


  • 7

    Being approached by a Thrive user….Says a lot of synthetics in supplements.Not that great for your body.What do you say?


  • 8

    I see the different company ratings at the bottom of this and that’s insane. Xyngular is better? Really? Lol I’ve tried both and yes, I guess if you’re main goal is to lose weight very quickly then it would be. But at what cost to your health? I did it for 3 days (lost 7 pounds and I only have about 20 to lose) but living constantly on 800-1000 calories a day isn’t healthy for anyone.


  • 9

    Melaleuca has changed a lot in the last few years I am only new to the company but I have purchased a few products from them I’m about to start the weight loss products and I’m a bit sceptical number cuz I have tried so many of the others but I’m sure that they will be better than the ones that I have previously used and I will leave a better review when I know more


  • 10

    I used it before my 45 yr reunion and went
    From 205lbs to 175 in 4 months my contact
    Moved from the area I want to buy the
    Powder.please advise



    Where are you based and if you want I have a account with Melaleuca if you want to purchase through me I’m from Australia so it may be easier for you just to become a member you can cancel at anytime it does state that and for the first 90 days you can try it and if you’re not happy then you get your money back guarantee



    Melaleuca provide you with a lot of options with your membership like your loyalty points if you want to make a bit of extra money on the side if you want to make a business I am still waiting for my returns but I


  • 11

    I have used Melaleuca weightloss products that are fantastic and natural. Vitamins are great and scientific study is very impressive. Call if you want to try them.


  • 12
    Deborah De Boer

    I don’t think you have looked at them recently. The company just came out with a fat burning pill. The supplements are backed by science and patents are on the technology that makes it absorb into your system instead of pass through like most other products do. You do need to have someone already buying from them refer you and help you sign up. I feel amazing and don’t ever want to be without the suppliments. I would be glad to share more with you.


    Your Name

    Yes! Melaleuca has a supplement range like none other. After trying the vitamin/ mineral supplement on a 90 day money back trial….I knew after a few days I felt on the mend. Now because I have so much more energy, I do more in a day and that keeps the weight off! If you feel the need to find out more and live in Australia or New Zealand….I can help.


  • 13

    If you are looking for a way to supplement your diet and control your blood sugar gc control is the way to go. I love it. If you would like to know more please email me and I can tell you all about it.


  • 14

    I love Melaleuca products !! This site needs to update the diet part for sure they have a great weight loss products/program that are healthy and that work 🙂


  • 15

    Were do you find the quality and rating of different Melaleuca products?


  • 16
    T Curran

    Melaleuca is a manufacturer who sells their products directly to consumers who sign up for preferred customer pricing. A box of 10 pkgs sells for $16.79, 2 boxes sells for $29.99. It’s an awesome product. Be glad to show it to you!!


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