Updated: 02/02/2016 - Sponsored by Leptigen

Benefiber Review - Does This Fiber Supplement Work? Are price and poor customer service deal breakers?

Editor's Review: 2.8 / 5.0

benefiber-product-imageIn the diet industry, don’t mistake marketing for effectiveness. Benefiber makes a lot of claims, so we dug deep for a review into the ingredients, side effects, customer service and clinical research to see what all the hype was about. We digested the statements of hundreds of users. Then, we summarized the information and condensed to give you what you need.

EDITOR'S TIP: Combine Benefiber with a proven fat burner such as Leptigen for better results.

What You Need to Know

Firstly, Benefiber is a supplement company with a Healthy Shape option. According to the product claims, the brand, derived from wheat dextrin, can curb cravings with just two servings per day. The fiber mixes completely into water, juice or milk allowing the dieter to take it on the run.

The company behind Benefiber, Novartis, has been around since 1996. All natural ingredients are used in the formula, a good choice. You can purchase Benefiber at pharmacies and many grocery stores. We like the lastingness of the company and the professional headquarters, but read on…

Price – “A Bit Too Much?”

Our first concern is with price. Benefiber is made up of wheat dextrin, just like many other supplements on the market. The ingredient is widely available for a fraction of the cost. “Fiber is a good option for overall health, but Benefiber does not offer evidence that this product is better than others,” claims our Research Editor. “Why pay more than twice the cost of others?”

“I had seen commercials for Benefiber and thought I would give it a try – bye bye $20,” says a user.

Another buyer claims, “The American consumer is too stupid to notice that the unit cost per oz. is way higher than competitors.”

Scroll below for one of the best products we’ve seen over the last year.

Poor Customer Service – “An Issue?”

If there are questions or comments about a company, it is important to have the option of reaching a customer service representative. We called Benefiber only to find we experienced a long wait and a less than friendly agent. Benefiber users report the same results.

“When I called, they had me complete a lengthy questionnaire on the phone…when I insisted that I speak to a supervisor, after a lengthy hold, they agreed to send me [a] coupon,” offers a buyer.

“Their customer service sucks. They are not kind,” according to a caller.

We’ve found in our research that product issues, like poor customer service, are enough to hinder the long-term success of the supplement. If Benefiber is not there to support the buyer, this could be questionable.

Is the Science There?

Benefiber claims the Healthy Shape option is “clinically proven”, but we found no research studies listed to support this statement. We read information supporting the use of fiber for mild appetite suppression, but there’s no reason to believe a branded supplement is more effective than a generic one. At DietSpotlight we need proof that a formula is the best option for weight-loss. If that’s not part of the plan, the dieter might as well turn and walk away.

The Bottom Line – Does Benefiber Work?

Ahhh, now it’s time for the final take on this one – ready? We like the company’s long run in the supplement industry and all-natural source of fiber, but we don’t feel comfortable suggesting it because of the higher price and poor customer service support. We’re also a bit concerned with the “F” BBB rating.

If you’re ready to make those extra pounds disappear, we recommend a product with strong customer service support and an affordable price. You should also look for a formula comprised of proven ingredients.

Among the best products we’ve seen in 2015 is one called Leptigen. The compound consists of four ingredients in a proprietary blend with published research for support showing it can help raise metabolism and speed up fat loss. We found no reports of negative side effects and customer feedback on results reports dieters seeing great results.

Plus, the producers of Leptigen are so confident the product will work, they’re offering a Special Trial Offer, positive sign.

Learn More About Leptigen »
GD Star Rating

How Does Benefiber Compare?

Previous Benefiber Review (Updated May 22, 2014):

What You Should Know

Click Here To See Our Highest Rated Review

The Food Nutrition Board has recommended that Americans consume at least 38 grams of dietary fiber each day for men and 25 grams for women. However, it is said that Americans only consume about half of the recommended daily amounts of fiber. Benefiber touches on this on their official site. Most of the fiber in our diets comes from plant sources and has been proven to play an important role in normal bowel function. Desirable sources of soluble fiber include oats, fruits, vegetables, dried peas, and beans as well as legumes. Insoluble fiber does not get digested by the intestines and increases the rapid transit of food out of the body which promotes regularity and softens stools. A clinical study has been done to test this. It has been reported that many people take fiber additives to aid in weight loss. Diets that are high in fiber have been said to improve the body's ability to rid the body of waste thus shortening the length of time that food remains in the body thus possibly promoting weight loss.

List of Ingredients

The active ingredient found in Benefiber is Wheat Dextrin. Wheat Dextrin is a natural soluble fiber which is marketed as a gluten-free product due its low levels of gluten, only 10 ppm of gluten is found in Wheat Dextrin.

Product Features

Each serving of the Benefiber Ingredients is said to contain 3 grams of fiber. Benefiber comes in several forms such as chewables, caplets and powders, including the new berry flavored powder which contains calcium. Fiber is considerably malleable as Metamucil also comes in several forms. The regular powdered form of the supplement is marketed as "sugar free" and taste free" and can be virtually added to any food or drink and promises not to change the taste, texture, or consistency. Companies employ this trend of diverse options as is the case with Usana Essentials Multivitamins or Usana Nutrimeal. In fact, the official Benefiber website contains a list of recipes which contain Benefiber in its list of ingredients. An FDA investigation leaves us a bit concerned though. There are soups, sauces, and dips, salads, main dishes, desserts, and snacks as well as smoothie drinks. In addition, Benefiber promises not to have the normal "gritty" texture found in many over the counter fiber supplements. The official website even posts tips on how to increase your daily intake of fiber through adding certain types of foods to your diet.

See Our Featured


  • Each serving of Benefiber adds 3 grams of needed fiber to your diet.
  • Benefiber is all natural and contains no potentially harmful ingredients.


  • Some reported side effects associated with taking Benefiber include flatulence, gastrointestinal pain, discomfort, diarrhea, nausea, stomach upset, as well as stomach pressure resulting in a "full" feeling. (More on Benefiber Side Effects)
  • Benefiber does not promote thermogenisis within the body to aid in weight loss.
  • Benefiber does not contain a fat burner in its ingredients.


Most of the processed food that Americans consume has been virtually stripped of any fiber and nutritional content and dietary fiber has been shown to play a role in the body's ability to regulate its digestive system to a more "normal" function which helps the body to "move" food through the digestive tract at a faster rate. This trend gave rise to other health food supplements like SafSlim or V8 Fusion Energy Drink. This may in fact aid in weight loss however a diet rich in foods that contain high levels of fiber are a much better source. However it must be said that Benefiber may give the same desired results without the extra calories.

Benefiber FAQ:

We’ve condensed hundreds of dieter comments about Benefiber into this helpful FAQ.

What are the side effects of Benefiber?

The possible side effects of Benefiber include stomach pressure, nausea, diarrhea, gastrointestinal pain and mild flatulence.

What are the ingredients in Benefiber?

The ingredient in Benefiber is wheat dextrin.

Does Benefiber Work?

There’s no scientific research proving Benefiber works to promote weight-loss. There are studies into fiber that show it slows digestive response, which could lead to less hunger.  If you want to switch things up, you may want to consider replacing Benefiber for a product like Leptigen, which has ingredients that are clinically proven effective.

How much does Benefiber cost?

Benefiber costs $19.89 per bottle. If you purchase Benefiber on the go, the cost is $10.87 per box. This option just packages the powder into individual packets.

What is Benefiber’s BBB rating?

The BBB rating is an appalling F. (This is the BBB rating for Novartis Consumer Health, the company behind Benefiber.)

How should I take Benefiber?

You should take two teaspoons of Benefiber with soft food or four to eight ounces of water, up to three times a day. If you are six to 12 years old, you should only take one teaspoon. The website recommends not using the powder with carbonated beverages. One bottle lasts about 20 days, if you follow the adult instructions on the label.

Can I take Benefiber if I have a health condition?

Women who are pregnant, nursing, anyone under 18 years old, people with health concerns or taking prescription medications should consult a health care professional prior to using Benefiber or any other dietary supplement.

What do users like about Benefiber?

Some dieters like that Benefiber improves regularity. Others note the product is readily available at retail stores and online outlets.

What do users NOT like about Benefiber?

We found some Benefiber customers don’t like the side effects they experience. Additional concerns include poor customer service quality and a high price tag.

How many calories does Benefiber contain?

Benefiber contains 15 calories per serving.

Is Benefiber a medication?

Benefiber is not a medication and as such it doesn’t require a doctor’s prescription.

How should you store Benefiber?

Store Benefiber at room temperature.

Is Benefiber gluten-free?

Benefiber contains a minimal amount of gluten, less than 20ppm. As such, the FDA considers the product to be gluten-free. If you can’t tolerate gluten of any kind, contact your health care provider before using the supplement.

How long does Benefiber stay fresh?

Benefiber stays fresh for a minimum of two years when stored at optimal conditions of 68 to 77 degrees F.

How much fiber do I need daily?

The Academy of Nutrition and Dietetics recommends 20 to 35 g of fiber daily, for adults.

How do I contact the Benefiber customer service department?

You contact the Benefiber customer service department by calling 1-800-468-7746. Email the corporate team at NovartisOTC.us@novartis.com or send correspondence to Novartis Consumer Health, Inc. 200 Kimball Dr. Parsippany, NJ 07054.

Is there a guarantee for Benefiber?

The guarantee for Benefiber depends on the website where you purchase the product. The parent company doesn’t offer one.

Do you know of any special deals or discounts on Benefiber?

We do not know of any special deals available for Benefiber. However, over the past several months, our readers have been going wild about Leptigen’s Special Trial Offer, which is just the cost of shipping and handling. Click here to give it a try.

70 User Reviews About Benefiber

Leave comments below
  • 1
    Your Name

    Try to take prune juice or whole prune


  • 2
    Stephen (Editor)

    Hey, Chris. There’s no reason it should be.


  • 3
    Your Name

    Any pharmacy has this product.


  • 4

    Im eating more healthy, but my dr said my A1c level is a 6, prediabetic. Is this ok to take.


    Karen (Editor)

    Hi Maureen, consult your doctor further to determine your personal composition.


  • 5
    Rich (Editor)

    Hi, Sue. You should discuss the adverse health effects of this product with your doctor. click here to see a safer product that just might give you better results


  • 6
    Your Name

    Benifiber w/breakfast and dinner, milk of magnesia at night, recommended by my dr. Who did my colonoscopy. It has worked for really well.


  • 7

    First time using but it sell every where at walmart and walgreen. Look by the probotic


  • 8
    Your Name

    They remove the gluten when its procesed


  • 9

    I have been taking benfiber for 1 month, was diagnosed in May with c dificile. To days feel bloated, pressure in abdoman. Can I take Miralax. Have not had bowel movement today.


  • 10
    Your Name

    A maximum of 3 per day


  • 11
    Your Name

    Gluten had nothing to do with wheat….


  • 12

    Where can we buy the caplets


    Walter Moores

    It gave me a bloated feeling, burping, flatulence, and did not stop any food cravings. It is a waste of money. The generic fiber sold at a dollar store is much better and also easier on the pocketbook.


  • 13

    does benefiber cause intestnal bleeding


    Your Name



  • 14

    Thank you for all the information you give, not obvious but I understand much better the shot , thank you.


  • 15

    the first time I used this it worked wonderful and I had a nice bowl movement the very next day it has not worked since and I am using the correct amount maybe I need more but I don’t know if I can take more and nobody answers questions on this stupid website so what is the point of it it has not worked since the very first time I took it which was weeks ago and the last I keep trying don’t know why though worthless



    I will high five you to that lol same thing happen to me


    Your Name

    I talked to a pharmicist yesterday about this product. Water is essential for elimination. Othewise the Benefiber can constipate you more.


  • 16
    Cheryl Copley

    My husband had a hip operation, he was told to have Benefiber. It is now 3 months since he

    started on Benefiber, he has put on so much weight and his stomach is very bloated, he isn’t over eating. Can Benefiber make you put on weight. Thank you


  • 17

    I just started on this but so far it’s good


  • 18

    the only problem i have with this product that i can’t put in cold liquids without it clumping up. when i put it on my hot food no problem with clumping. just wished i could add it to my diet free soda.


  • 19

    Does Benefiber have little black specks in it? It works great for me. I tried Medimusal and it got to thick, plus it seemed to constipate me.


  • 20

    I was more than satisfied with the Berry powdered product until it was discontinued and pulled off the shelves. Not clear on what’s going on at the manufacturing plant that is having the problem. Ive worked over 30 years in top manufacturing jobs and if thee are problems on the line you have your Quality Control Team walk the assembly line until all the issues are resolved.


  • 21
    Tom Cat

    I bought a bottle of Benefiber at my local Kroger Store today so it is still selling but you just have to look around and maybe ask the pharmisist at your local store pharmacy or at Walgreens if there is one in your area.


  • 22

    So glad that Benefiber is back on the market, found it at COSTCO. Are you going to make the small tube size packages, they are great for traveling.


    Juanita Campbell

    Is Benefiber made in USA if not where?


  • 23

    I have battled with IBS for most of my life, I struggled with flatuelnce and stomach cramps with days of constipation accompanied by body odour and skin breakout followed by dihorrea and mucous- and blood-stained stools. I have been using Benefiber for a week and a half now as my final hope before consulting a gastroenterologist and have definately noticed a difference. I have a bowel movement everyday and the stomach cramps have subsided. It is very easy to take, I add it to my coffee 2-3 times a day. I will definately recommend this product to anyone struggling with IBS!!


    Your Name



    Your Name

    If you suffer from IBS you should’t drink cofeee


    Your Name

    Thank you – very helpful. I have IBS as well. I will try the product


  • 24

    can benifiber be taken everyday say for years


  • 25
    Fran Watts

    I have been taking Benefiber for yrs….It is the best thing I have ever used. 1/2-1 teas. every morning. Now I am unable to find it anywhere but online. is there not a Pharmacy that carries it, if not Why? Consumers have the right to know if there is something wrong with the product and why it was pulled. Please respond ASAP. A loyal consumer.


  • 26

    just started taking benefiber powder does it take a while to get your body regular.? I take 1 teas. lunch 1 teas. dinner. (I have ibs I go from too much.stool to horrible consitpation. I hope this helps.


  • 27
    Audrey Jenkins

    Why is Benefibre unavailable in Canada and Walgreens.


  • 28
    John Gidusko

    Question: Why is Benefiber not recommended with carbonated drinks? I bought it because I wanted to use it with tonic water (carbonated) — and that’s the way I used it my first use until I saw that it was not reommended.

    I hate it when companies say that something is not recommended without saying WHY!

    The reason why — some on the internet say it’s not soluble in carbonated drinks (not true), some say it foams (true, but who cares?) — there are reasons many consumers would accept.

    Why not TELL consumers why it’s not recommended… I fear a medical problem but the maker keeps silent on the reason. Does anyone really know? Maker NOVARTIS is hard to contact and ask.

    John Gidusko



    I’m assuming that they mean sodas, which are full of high fructose corn syrup and other toxins, because it could cause the diarrhea and upset stomach symptoms of benefiber to be worse. Hence why you aren’t supposed to drink pop when you are sick. Tonic water should be fine as it does not contain any of these chemicals.


    Your Name

    their website says because it many not dissolve, and may foam, thats all.


  • 29
    Anne McDonald

    Benefiber is a wonderful product. It promotes good health and eating habits. It keeps a person regular and that helps to promote a healthier lifestyle.


  • 30



  • 31

    i have been taking benefiber for two weeks now and feel better than i have in 6 mos;no more bloated stomach and helps with digestion,this stuff is wonderful


  • 32

    my moms heart doctor just prescribed her benefiber today instead of increasing her cholestrol meds so I assume it works


  • 33

    I bought a container of BeneFiber with Calcium. I have been advised by my doctor that extra calcium is beneficial. When I read the label, I learned in very fine print, that it also contains potassium, a fact that is not found on the primary label. Potassium is very dangerous for me. Why doesn’t BeneFiber state its presence directly on the primary label?


  • 34

    I’ve been taking Benefiber since the summer now I believe & I’m only 14. I take max 2 pills a day and have never experienced any side effects. On the casing it says: Adults & Children over 12 years, 1-3 tablets max 5 times daily. Children 6 to 12 years: .5-1.5 tablets max 5 times daily. Children under 6 should consult a doctor. Hope this helps!


  • 35
    Peggy Stanny

    we have a two year old granddaugher who is having problems with regular bowel movements. Is Benefiber safe for her to take and if so, how much should she be taking and how often?
    Thank you
    Peggy Stanny


  • 36
    laura d

    Is there any data about Benefiber affecting nutrition because the food moves through your system faster and has less time to be absorbed? A lot of people welcome weightloss. I don’t… so I wonder if Benefiber is not good choice for me.


  • 37

    I woant to know why it says use within 6 months of being opened.



    It doesn’t have any preservatives.


  • 38
    Stephen M. Harding

    Hi, how are you today? Can I take Benefiber with either V8Juice or with Orange Juice. I always just thought that you can take it with water for hemroids, does anyone know if it’s o.k. to take it with juice or not?
    Thank you, and have a great day now.



    Hi! You can take benefiber with any juices, tea, coffee etc… Don’t take it with soft drinks…



    why wou;d u do that there is no taste at all in a glass of water. You would not even know it was in the water if you yourself diden’t mix it.Take it in water a full glass. og makes gas. Good Luck I love IT due to noooo taste!!


  • 39

    From Anna,

    To Whom It May Concern, How long does it take Benefiber to work once I take it?



    Adrian (Editor)

    Hi Anna. All dieters have different weight loss results. Some users loose weight faster/slower than others.



    I noticed rapid results. It was working 8 hours after I took it.






    its not a laxative lol it takes a little while


    I took the first dose right before bedtime and the next morning shortly after breakfast I needed to use the restroom. no cramping or Diahrreah. Just right.


  • 40

    I have high bp and take benefiber w/no problems


  • 41
    A. McKweon

    No. Only love causes an uncontrolled gush of a gelatin type substance.



    hahahaha :)



    that was hysterical



    Too funny!


    Your Name

    You don’t get out much.


  • 42
    Paul Wilmot

    I have been diagnosed with Carcinoid cancer with severe diahrea. My colon Dr recomended Benefibre as a “bulking agent”. Have been taking it for 3 days& symptoms are worse. Your coments please



    It would be better if you just took 100% psyllium husks that you can purchase at a health food store. Mixed with about 6-8 oz of 100% juice it is great tasting and you don’t have any additional ingredients to possibly cause problems.


    Michael Stevens


    First of all, my sincere condolences to the other posters on this IBS discussion board.

    I feel so fortunate that my regularity problems are always temporary and can be blamed on my own bad behavior. When I socialize, I drink vodka. Vodka is TERRIBLE on the bowels. Either a roller coaster or like driving 80 mph with the emergency brake on. When I suddenly stop going out and drinking is when my problems start. That, and I’ve been eating a lot of cheese lately. Yesterday it was unbearable. When a person is bloated in the MORNING, that makes for a terribly painful and unattractive day. On the way home after work I stopped at the drugstore and bought Benefiber and Gas-X. (The cashier looked very sympathetic.) I’d never used fiber before and didn’t know what to expect. I bought the kind that can be mixed with food or drink. The dose was a tablespoon. I decided to double it AND take a dose of Gas-X because of what I’d read on this discussion board. Afterward I laid down on the sofa … WAITING. What was going to happen? Would I bloat up even more and get stretch marks? Would I have a violent gas attack? Would my neighbors think I’d taken up the tuba? Would I blow out the windows? I was even more worried about the next morning. Would I need an episiotomy? What if my timing was off? I take public transportation – what if I had an emergency during my morning commute?

    Well I am happy to say everything came out fine and this morning I feel like a new person! A weight has been LIFTED!





    i just bought some benefiber because i found out i have high blood pressure and someone told me i need a high in fiber diet is benefiber a fiber supp.? i dont want a bloated tummy or a laxative?? ohh im confused.


    Personally…it’s okay but I take Tru biotics daily with my vitamins and prefer it. I was very bloated looked pregnant and as long as I’m taking the Tru biotics I’m good to go. No bloatness or puffy feeling :)

Have a comment or question about Benefiber?