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Beach Body Review - Do These Weight-Loss Products Really Work? Are high prices and customer complaints deal breakers?

By Summer Banks on Oct 07, 2016
Beach Body Review

Beach Body isn’t your grandmother’s diet company. There’s been all sorts of discussion about these weight-loss products, so we created an in-depth review, examining the ingredients, side effects, level of customer service and scientific studies. Furthermore, we took the time to sort through hundreds of dieter comments and experiences found online. At this point we summarized the information we found to give you the facts you need.


What is Beach Body?

To begin with, Beach Body LLC is an American company that focuses on products for diet and weight-loss. This brand offers a number of fitness programs, workout DVDs, supplements and gear for exercising at home. Some include P90X, TurboFire, Body Beast and Hip Hop Abs. All Beach Body items are available through the official website. According to the business, the goal is to help you “transform your life” with nutrition and exercise.

Beach Body has been around since 1998 and is rated very well by the Better Business Bureau. It’s also nice to see that this company comes out with all sorts of fitness programs that can be done at home. Furthermore, Beach Body provides online support to customers, but read on…

Steep Prices – “Ouch?”

The first issue with Beach Body is clearly the prices attached to supplements and programs. According to our Research Editor, “There’s absolutely nothing ideal about a system that promises the dieter amazing results, but then puts that weight-loss just out of reach with a huge price tag.”

One user stated, “One disk was defective and beach body does not wish to do replacements. Wow $160.00 and they don’t want to do a replacement.”

Another said, “For $150 with tax and shipping, I don’t think so!”

On the other hand, some customers offers solutions to the high price.

“Instead of paying full price, I took advantage of the multiple payment option,” said a customer.

Customer Complaints – “Numerous!”

If you surf the web a bit for Beach Body products, you will encounter quite a few customer complaints. As one user said, “This workout is NOT for anyone with knee or hip issues. While they show a modified version throughout, there is a lot of twisting, jumping, high knee moves, and quick movements.”

“I ordered My beach body T25 workout by phone. I received my box of T25 and all the “free” goodies only to find that the cost was more than double ($295.40) what I had been quoted ($119.85 + S&H).” said another customer.

We found that some users didn’t have concerns with the customer service department. “Called the toll-free number and reached an agent within a few minutes,” commented a customer.

“The customer service team was helpful, especially when I need to return an item,” stated another.

Our research has told us that if there is some individual part of a workout program that’s concerning, like offering poor service, the probability of real weight-loss success is slim. Therefore, if Beach Body does cause a lot of user complaints, this could be a big dilemma.

The Science – “Clinical Evidence?”

There is really no clinical research discussed on the official Beach Body website. This is not very surprising since this brand focuses more on exercise and physical fitness. Most people already know that regular physical activity is good for weight reduction and overall health. However, for us at DietSpotlight, we need to see documented science in order to stand behind a weight-loss product.

The Bottom Line – Does Beach Body Work?

Ladies and gentlemen, we have an answer for you. Anyone can see that Beach Body has stood the test of time and they certainly offer a number of fitness programs on DVD. While it’s wonderful that this company encourages exercise, we do not feel comfortable recommending Beach Body. First of all, there are a lot of customer complaints about the exercise programs being too difficult. There are also issues with the DVDs not working properly. Moreover, the cost of many Beach Body DVD sets is very expensive.

If you need to drop excess body fat more quickly, we encourage you to go with a weight-loss program or diet supplement that contains proven ingredients, does not cost you a fortune and is supported by real science.

Among the best products we’ve seen in 2016 is one called Leptigen. This supplement contains a unique blend of four key ingredients, which have been shown in documented scientific research to help boost metabolism and speed up fat loss. Moreover, we can’t find any negative comments regarding harmful side effects and dieter feedback on the web reveals people are seeing substantial results.

To boot, the producers of Leptigen are so confident in the formula that they’re offering a Special Trial Offer, a positive sign.

Get Your Sample Today »
About the Author:

Summer Banks has researched over 5000 products in the past 10 years. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

How Does Beach Body Compare?

Previous Beach Body Review (Updated January 13, 2014):

What You Should Know

Beach Body is a company that was founded in 1998 by Carl Daikeler and Jon Congdon. This company offers products/programs like Hip Hop Abs, Yoga Booty Ballet, Turbo Jam, Slim in 6, Power 90, P90X, and Kathy Smith's Project: YOU. With these products, users get online support and diet guidelines to assist them with shedding excess body fat and attaining the figure they desire. While the official Beach Body website offers fitness programs, supplements and fitness gear. Virtually all of their products/programs are suitable for both women and men. Under the supplements link on the Beach Body website, you'll find products like Slimming Formula, 2-Day Fast Formula, Meal replacement Shake, Performance Formula, Results and Recovery Formula, and ActVit Multivitamins. It appears that all of these Beach Body supplements and workout plans can be purchased directly through the official website. As posted on the site, all of these products come with a 30-day money-back guarantee. A convenient 1-800 number is provided to assist users with any questions, orders and concerns. Furthermore, a "diet and support" link is offered on the Beach Body homepage, and can be accessed and used by all members with passwords.

Product Features

Beach Body is a company that offers a variety of weight loss and fitness plans. By incorporating daily regimens with proper diet and the right fitness gear, users are supposed to achieve their weight loss goals. There are a number of success stories posted on the official website for Beach Body products. The best sellers appear to be P90X, Hip Hop Abs, Tony Horton's 10-Minute Trainer, Turbo Jam Maximum Results, and Slim in 6. Anyone can sign up on the website for a free email newsletter. There is also a "customer service" page provided.

See Our Featured


  • Beach Body weight loss and fitness products come with a 30-day money-back guarantee.
  • Workout programs are suitable for men and women.
  • Success stories are posted on the official website.


  • This line of products calls for drastic lifestyle changes.
  • Website may be confusing.
  • Additional equipment must be purchased for some of the workout and weight reduction programs.


The Beach Body line of products may be suitable for some women and men that desire a lifestyle change in order to shed unwanted pounds and/or get in better shape. Most likely these programs will work for those who're willing to devote the time and effort to them. However, for those that desire a simple weight loss plan you may want to continue your search online.

Beach Body Questions & Answers:

We summarized hundreds of user comments about Beach Body into this helpful FAQ.

What are the side effects of Beach Body?

Some Beach Body side effects, going on user reviews, include sore muscles, upset stomach, headache, nausea, constipation, bloating and gas.

What are the ingredients in Beach Body?

The Beach Body ingredients include whey protein isolate, pea protein, chia seed, flax seed, quinoa, cacao, pea fiber, yacon, cordyceps, chlorella, spirulina, acerola cherry, chicory root fiber, pomegranate, astragalus, camu-camu, bilberry, blueberry, goji berry, spinach, maitake, reishi, rose hips, methylsulfonylmethane, ashwagandha, amylase, cellulose, lactase, glucoamylase, alpha-galactosidase, invertase, kale, luo han guo, Himalayan salt, lactobacillus sporogenes, schisandra, maca, cinnamon, green tea, gingko biloba, moringa, sacha inchi, fructose, natural flavors, xanthan gum and stevia. The company also sells fitness products.

Does Beach Body work?

There’s no scientific research proving Beach Body will help you lose weight. There are studies linking some of the active ingredients to users losing weight and testimonials online show success, but nothing pertaining to science.

You may want to switch things up a bit and replace Beach Body with a supplement like Leptigen. We found some pretty amazing reviews.

How much does Beach Body cost?

Beach Body costs $129 for Shakeology and about $129 and up for the fitness programs.

How should I take Beach Body?

You should take one scoop of Beach Body shakes per day. Each bag contains a 30-day supply. If you are using the fitness programs, you will follow the programs according to the schedule.

Can I take Beach Body if I have a health condition?

Women who are pregnant or nursing, those with health conditions of any kind, people taking prescription medications or anyone under 18 years of age should consult with a licensed physician prior to using weight-loss products, including Beach Body.

What do users like about Beach Body?

Some users liked that Beach Body offers free online support and that the products are available on the official website.

What do users NOT like about Beach Body?

We found that some users didn’t like the high price of Beach Body products and that the taste of Shakeology was less than stellar.

How do I contact the Beach Body customer service department?

You can contact the Beach Body customer service department by calling 1-800-470-7870, emailing custhelp@beachbody.com or mailing letters to Beach Body 3301 Exposition Blvd. 3rd Floor Santa Monica, CA 90404.

How much caffeine is in Beach Body products?

There is 1mg of caffeine, per serving, in Beach Body products like Shakeology.

Do I need to join Beach Body to buy products?

No, you don’t need to join Beach Body to buy products.

Does Beach Body come with a guarantee?

Beach Body comes with a guarantee. You have 90 days to return the products for a full refund.

Do you know of any special deals or discounts on Beach Body?

There are special deals and discounts on Beach Body. You have the option to split payments up over three months. The company also offers challenge pack through coaches. However, the last few months have been bananas with our readers taking advantage of Leptigen’s Special Trial Offer, which is simply the cost of shipping and handling. Click here to try it out.

24 User Reviews About Beach Body

Leave comments below
  • 1
    Your Name

    Horrible horrible do your own workout at home.


    Michelle K

    It was a waste of my time. Also, they didn’t tell me that the initial fees was just initial, recurring membership fees started hitting my credit card. Then the vitamins fees too. I cancelled my membership and pills in March and in May they charged my credit card again. Still waiting on my refund!!



    THE SAME THING HAPPENED TO ME! I didn’t know that they would recharge me. And I moved. SO I was unaware of why I wasn’t having the amount of money in my account that should be there. Then I contacted them again after they already told me they cancelled it all and I was charged AGAIN! They told me they could only refund me if I sent the packages back. BULL. I wouldn’t recommend this to anyone. Sooooo livid. I’m headed to my bank to deal with this in a different way. I’ve got the email proof of the convos where they said they cancelled the account yet told me they didn’t have that info.


  • 2
    Delores Grey

    You made a mistake, you charged me for the prevention of wrinkly kits. The reason why I came to your ad/company was directly a result of your honesty or so I thought Dr. Andrew Oren, The Doctors TV show.r thoughts about Beach ody.PLEASE I WOULD LIKE MY MONEY BACK. PLEASE DO RIGHT BY ME!!!!



    Stephen (Editor)

    Hello, we are not affiliated with Beachbody, LLC. We would recommend you contact the company, using the information available in the Q&A section of this review, to dispute your claim.


  • 3

    Apparently no one has read the warning that starts before every workout that clearly says you should consult with a physician before starting any beachbody program, which I did. I never had an issue with shipping nor with the quality of the disc. People complain about the “coaches” but the same ones that are complaining know exactly what the coaches are. They are here to sell. That’s it. That’s what a multi level marketing company does is sell. I do have a coach, she doesn’t provide medical or physical advice. She just shares her experience and tries to keep us motivated.
    If you ordered insanity because you wanted to have a rocking body by 90 days then you know nothing about the human anatomy. You won’t have abs if you had a beer belly. It takes a while. This is why there is a message at the bottom letting us know that results may differ. I don’t sell it, I don’t drink the shake I just use the workouts because I need guidance and a plan.
    If you bought an intense workout without consulting your doctor especially after a bum leg, knee or shoulder then it’s your own fault. It is what you make it.


  • 4

    I did not have a good experience with the Beach Body’s Multiple Vitamin. I would appreciate if the information about the Multivitamin sale is clearer. I kept being surprised by the charges. And when I called the Customer Service, they do not give me a clear instruction. For example, when I cancelled the Vitamin orders and wanted to return the bottle, I was instructed to send it back and get a tracking number to be sure that you will receive the bottle back. But there was no mention of calling you back to provide that tracking number. Hence, I just waited and waited for the refund. And I was surprised once more when I was continued to be charged after returning the bottle already. I called again and another customer representative asked me for the tracking number. He told me that I needed to call back to give the tracking number. Nobody mentioned that to me before!!! So I hope that your customer service will make an effort to make it really clear for other clients. Thank you for your attention!!!


    Your Name

    its actually common sense that you call back for to provide shipping label for the agent to check if it has been shipped back to the company, once they verified that product was returned then they can process refund… you are not the only customer they are dealing with so how will they know if you dont inform the company???? duh!!!


  • 5

    I have had a great experience with Beach Body! After having my son I had a very hard time losing the weight and was feeling terrible about myself. I then was introduced to one of the Beach Body coaches (though a facebook friend). She was so kind and supportive…and NOT PUSHY AT ALL. She sent me options to look at to see what I thought, and offered feedback on her experiences with the programs. I ordered Chalean Extreme and the Shakeology. When the product arrived I immediately got to work. And with the support of my coach I was feeling positive. The program was somewhat pricey…however, it was a far better value to me, than a gym membership that I know I would inevitably not use enough and thus would not see results. When one of my discs broke I called customer service and they were very helpful. They sent my new disc right away without any questions asked….and when this was the wrong replacement disc, they fixed the error and told me to keep the mistaken disc to incorporate into my exercise plan if I liked. The work outs are tough! But there are always modifications you an do…we know our bodies, if it hurts stop. People really need to exercise some common sense when it comes to diet and exercise. Is Beach Body for everyone?? Definitely not. Does it work??? If you put the effort in and eat sensibly, yes. Do you need the shakes?? Probably not, but its a matter of choice. I have made several changes to my shakelology order, including stopping it for a while and have not had any difficulty with this. I think if you approach something negatively you will have a negative experience, try being positive, including when you have concerns and you may have a different experience. Just my opinion.


  • 6

    My daughter started this diet with exercise video six weeks ago. She did the morning fruit drinks, ate a lot of chicken, fruits and vegetables and is down 40lbs. She is tall, 5’11” and now weighs 160. She looks fantastic and said she feels the best she ever has. I’ve tried all sorts of diets, basically felt deprived and hungry. She has posted pictures of her meals. She is not starving!She is recommending it to all her friends.


  • 7

    I do enjoy the DVDs I have slim in 6 that I purchased through the company horrible customer service they over charged me then charged me for the website use which was supposed to be 6 months free. So when my husband wanted P90X for christmas I bought it through Ebay. Great products bad company.


  • 8

    Beachbody is awesome. I am a coach and making money on just motivating people! Love their supplements (ActiVit Toning) and love their dvd’s!


  • 9

    I called today to return a partial part of some products from Beachbody. What should have been an easy request ended up turning into a yelling match!! And I was yelling because the customer rep was shouting at me. I couldn’t believe it. I was questioning billing technigques and he got defensive and started talking down to me. That was it! I am the customer and if i see something suspicious going on, I will ask questions.

    I am so mad right now I can’t see straight. I was really excited about starting P90X in November, but I refuse to use this company every again. I am scared to death my installemnts won’t get credited now and with all the horror stories I am seeing now about this company, if I won’t still keep getting charged for products I don’t own. What is wrong with this company? I thought they cared so much about their customers. Or was that just smoke and mirrors to get more money.

    STAY AWAY from this COMPANY!!! If you can order their products from anywhere else do it!!! TRUST ME their FREE products they promise you–ALL LIES!!! Example. I just ordered Rockin Body and Hip Hop Abs! I was suppose to get two free workours per product. Oh I got them alright but they are on the SAME DVD as all of the other workouts. So if you return the product…your “FREE ITEMS FOR JUST TRYING US OUT”…go back also. They give nothing for free!!!

    So look at the item descriptions on beachbody and search for the product on Amazon or EBAY or anywhere else. I just don’t want to see any more innocent people get ripped off by this company.


    Your Name

    Horrible. Don’t do it


  • 10
    Ms. Tee

    I’ve been using the Slim in 6 and Slim Series programs. I like them. You start off slowly then work your way to a higher intensity. I enjoy working out from home, and not having to pay for an expensive gym membership. I did get assigned a coach on team beach body that didn’t help me much. I contacted someone else in the team beachbody community whose results I was impressed with, and they told me that coaches get a percentage of what you order. I didn’t know that! I had just ordered Slim Series, and hated the fact that the unhelpful (and I might add, out of shape coach who was also trying to loose weight)got a percentage of my purchase, and she didn’t even do anything, and is very unknowledgable.


  • 11

    I sat in on a meeting today with a Team Beachbody coach trying to sign up a friend of mine. Being in the fitness world for 20+ years as a Fitness Director, Certified Personal Trainer and Instructor I was appalled by the sales pitch and lack of knowledgable information regarding actual exercise advice. When the product of an MLM company is disguised as knowledge by people who call themselves coaches, it is more than concerning. Personal Trainers work with contradincations to exercise specific to each client. Only the strongest or youngest participants would be able to do a P90X or Insantiy DVD without potential risks for injury. This is a marketing pyramid scheme designed to get people money by haphazardly signing coaches/clients up underneath you and has nothing really to do with long term health or wellness. A quick fix by looking at people who supposedly got ripped on these DVD’s and shakes. The only thing getting ripped (off) here are the folks buying into this. An exact term used today by the coach. Get people to “buy in”. I wanted to scream!!!! This company should be ashamed of themselves. These people emphasize helping other people while their intent is to help themseles make more money by climbing up the pyramid. Are there any honest people left in the world?????


    kathryn C.

    I chose insanity because P90X has 90 minute workouts & requires a chin up bar. I am 45 yrs old and modify some of the excercises so I don’t injure my knees. Years ago I taught aerobics & did power lifting 6 days a week (you would never know this because I am petite)and even did wide grip pull ups. Now due to scoliosis I should stay away from heavy weights. I am surprised INSANITY has NOT hurt my back! It’s helping me a lot. It’s given me the strength to pull weeds for an hour which would normally kill my back. I agree that if you don’t use common sense you will easily injure yourself! I am shocked how strong I am since I am only on week 3 but am giving it my all. I purchased it for $94 on Ebay. I agree with Nadine that if you don’t know what you are doing or are really out of shape you will hurt yourself!!



    Maybe you haven’t noticed, but beachbody coaches are not represented as fitness gurus, they are simply knowledgeable on the products and are represented as such. Beachbody also has several programs besides P90X and Insanity and neither of these are promoted as beginner programs. They have even partnered with the American Diabetes Administrattion to develop a lifestyle changing program for people suffering from type II diabetes. before you quickly put down a company, you should know a little bit about it.



    The coaches should definitely have a LOT of knowledge before pointing out an optimal start meal plan/workout for the others into a plan though, right? I want an optimal health plan, not someone with a lucky guess. I know I would have to double check the coach to really see this knowledgeable background that should be had…. instead of another way of selling a product over & over to earn money & discounts & do a mediocre job of following through with the people they “truly” care about using the products. That is great that the company?? has partnered with a Diabetes-related group, definitely but that doesn’t necessarily mean anything if the coaches are as knowledgeable as I am when doing light internet research.


  • 12

    They sent me 2 shipments one week apart from each other. And the second one costs more then the first one. I called the number on the back and of course I got a foreigner who was very difficult to understand. He tried to put the blame on me. Then he wanted to refund me only for the cheaper first shipment rather then the more expensive second shipment. He’s going to email me a return shipment email but it’s been two hours and I haven’t received it yet. We’ll see if it shows and more importantly we’ll see if I get any money returned let alone the correct amount. This was the second item that I ordered from beachbody but never again.



    my mother in law started beach body a little over a year ago. she was pre-diabetic and well over 200 pounds. she started with just the shakeo and slow paced walking. i have to add that she had a great coach who offered her good support and motivation, but this was all done via email and facebook along with her other group members of her 90 day challenge. she is now 145 pounds and still going strong, she has stopped all her medications and lives a healthy lifestyle. i too, tried the shakeo for a few months then moved out of state and forgot to change my address, they shipped my order to california where i use to live. when i called to let them know they where absolutely amazing. they refunded my money within 48 hours and didn’t even request that i return the order. and i was even canceling my subscription. i couldn’t afford it anymore with the new move but the customer rep didn’t even try to push me to stay.
    i my not be taking the shakeo anymore, but i still apply everything i learned about healthy eating and use the tools that beach body introduced to me. over all i think if you can afford the $125 a month and are serious about loosing weight and getting healthy no one offers all the tools you could ever need better than beach bodies. and for those who have had a bed experience, do the company a favor and report the representative who did you wrong and allow the company to fix the problem, cuz I’m positive that isn’t there policy .



    Their coaches and my upline coach are actually dangerous and will eventually hurt somebody. I think they really need to change the name away from coaches as they know nothing about coaching and most know nothing at all about safety in fitness nor weight loss. Example one, my upline coach when asked if a pregnant client should continue said “My wife was pregnant until her third tri-mester before she stopped T-25, she should be ok” REALLY ! this is the advise to give to a pregnant client doing T-25, not she should confer with her doctor on this matter? Point 2 – coaches are bragging that they lost 7 pounds in 7 days on the 21 day Fix ??????This is unsafe weight loss, but TBB coaches are congratulating the person ?? Obviously no concern for the person who may end up hurting herself more in the long run than that short term weight loss program. Additionally, you have people diamond coaches telling people that the sudden rash/acne on the face they got from Shakeology is from toxins leaving their body ????? What !! Give it a few weeks !! WHAT!! This is dangerous and sad as none of them are trained and they are all misleading innocent people with the term “coach” people are taking this and asking advice and getting advice, but BAD ADVICE! If you want to help people stop your out of control coaches and stop calling them coaches. Coaches are trained, these people are not they are all salespeople whose goal is to get you into an MLM scheme to buy home direct $99 dollar bag of meal replacement which is not regulated by the FDA nor has had a scientific study done on the product to make such claims. One more point on the $99 protein powder, the doctors that rave it are paid by Beachbody, hardly unbiased.



    Leaving email



    Phil, my daughter is now coaching because she had such good results. Does that make her a knowledgeable person on what is harmful? No way. Having success yourself does not qualify you to give health advice. Most are meant to give you support, not advice on exercise and eating habits.


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