Updated: 12/06/2017

NeoCell Review - Are We Giving This Supplement Line a Thumbs Up?


We woke up ready to tackle a review of a company who is gaining some popularity, so we thought we’d give NeoCell a look. We plunged right into the ingredients, scientific research and side effects. Then we read through a ton of customer reviews before gathering our information together to serve you up the bottom line.

NeoCell Readers: Click here to find out why we're giving away samples of our product, Burn HD.

What is NeoCell?

First off, NeoCell is a nutrition company aimed at delivering supplements that promote collagen health. They claim to use clinically studied BioActive NeoCell Collagen in their products to bring customers something that will promote health, beauty and wellness. Some of their products include, Collagen+C Pomegranate Liquid, Super Collagen+C tablets, Collagen Type 2, Super Collagen Powder, Pomegranate from the Seed, Hyaluronic Acid Blueberry Liquid, Keratin Hair Volumizer, Resveratrol Antioxidant, Beauty Bursts, and Collagen Beauty Builder.

NeoCell has been around for 20 years with a headquarters in Orange County California. You can purchase their products in major retailers and whole foods stores. They sell naturally-based products (not synthetic) that promote health, beauty and total body wellness. We like that this company has been around the block and we love anything that’s natural, not to mention they claim to be the leading collagen brand in the world. But there may be more to this story…

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Customer Service – “Supportive?”

The first problem we found with NeoCell had to be the customer service. Our Research Editor explains, “Customer service obviously makes up a huge part of a patron’s total experience. If the customer service from a company is less than expected (or worse) that could be a huge red flag.”

“Called customer service – left voice mail – no return call. Send email thinking that might get a response – nothing. Does not appear as though they stand behind their product, customer service non-existent,” said one review. Another appeared to share the same grievance, “When I need their company’s support, I inboxed and commented many times on their wall to receive their support. They saw it but they pass me again and again. To them, the important thing is the customer buys their products and that’s all.”

We found some positive reviews as well, “NeoCell you are the best I have ever used and thank you continue to get all the best you deserve.”

Quality – “Concerns with NeoCell Products?”

The second issue we found with NeoCell was quality. “Poor quality- most of the tablets were cut into halves, (I have seen more than 5 tablets in one bottle),” wrote one user. Another said “Had a quality issue with Super Collagen+C tabs – many were deformed, as though they had been exposed to moisture.”

There were some positive reviews, however. One customer writing, “We really like this product and have ordered it many times!”

In all of our years we found it only takes one small issue to ruin long-term results. If NeoCell really doesn’t deliver great customer service or ships out poor quality products that could be a deal breaker.

The Science – “There’s Evidence on the Ingredient, But What About the Formula?”

NeoCell uses ingredients backed by clinical studies. For example, one published trial concluded with, “Our findings demonstrate that the oral intake of specific bioactive collagen peptides reduced skin wrinkles and had positive effects on dermal matrix synthesis.” Collagen has been used in health and beauty products before and has some scientific evidence behind it. Unfortunately, we couldn’t find any clinical research on NeoCell products and/or formulas.

What Users Are Saying

"”I began using this supplement 5 weeks ago. I’m a skeptic but I am seeing a difference in my face. The lines that were getting deep are filling back in and the area around my eyes are puffing back out a bit instead of sinking in. I’m a believer!”"

"”I’m not sure if I notice anything different using this product but I do notice it causes my smoothies to have A LOT of foam.”"

"”I took the entire canister as directed and did not see any difference.”"

The Bottom Line – Do NeoCell Products Work?

Are we going to suggest that you hop online or jog to the health store to buy NeoCell products? We like that these products are easy to take and the company has been around for over 20 years. But, we have reservations about it. Their customer service seems lacking and doesn’t respond to customer complaints. We also don’t like the reviews we read on quality.

If you really want to lose weight, we suggest going with a company with great customer service and products.

One of the best products we’ve seen this year is our product called Dietspotlight Burn. This supplement blends a proprietary formula of four ingredients. All clinically-tested with results often found in publications such as The American Journal of Clinical Nutrition.

Also, we’re so confident that you’ll love our supplement that we’re offering customers a Special Trial Offer, which is a good sign.

Learn More About Burn HD »
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How much Neocell powder should I take a day?

One scoop of Neocell powder should be mixed with one spoon of orange juice or water and then stirred well or blended with 6-8 ounces of liquid. For the best results it should be consumed when a person has an empty stomach and hasn’t eaten for at least 30 minutes.

What is Neocell Super Collagen?

Neocell Super Collagen contains a specific type of protein that helps people stay strong and keeps their skin, joints, bones, tendons, muscles, nails, hair, blood vessels, eyes, gums, and teeth flexible and strong, as well.

Summer Banks Dietspotlight Author
About the Author:

Summer Banks, Director of Content at Dietspotlight, has researched over 5000 weight-loss programs, pills, shakes and diet plans. Previously, she managed 15 supplement brands, worked with doctors specializing in weight loss and completed coursework in nutrition at Stanford University. full bio.

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