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Beachbody Review - Do These Weight-Loss Products Work? Are high prices and customer complaints deal breakers?

  • 21 User Comments
  • Rating: 2.6. From 45 votes.
By Summer Banks Jan 06, 2017

Beachbody isn’t your grandmother’s diet company. There’s been all sorts of discussion about these weight-loss products, so we created an in-depth review, examining the ingredients, side effects, level of customer service and scientific studies. Furthermore, we took the time to sort through hundreds of dieter comments and experiences found online. At this point we summarized the information we found to give you the facts you need.

Beachbody Readers: Click here to find out why we're giving away samples of our product, Leptigen.

What is Beachbody?

To begin with, Beachbody LLC is an American company that focuses on products for diet and weight-loss. This brand offers a number of fitness programs, workout DVDs, supplements and gear for exercising at home. Some include P90X, TurboFire, Body Beast and Hip Hop Abs. [1] All Beachbody items are available through the official website and via coaches. According to the business, the goal is to help you “transform your life” with nutrition and exercise.

Beachbody has been around since 1998 and is rated very well by the Better Business Bureau. It’s also nice to see that this company comes out with all sorts of fitness programs that can be done at home. Furthermore, Beachbody provides online support to customers, but read on…

Steep Prices – “Are Beachbody Products Pricey?”

The first issue with Beachbody products is clearly the prices attached to supplements and programs. According to our Research Editor, “There’s absolutely nothing ideal about a system that promises the dieter amazing results, but then puts that weight-loss just out of reach with a huge price tag.”

One user who purchased Beachbody DVDs stated, “One disk was defective and beach body does not wish to do replacements. Wow $160.00 and they don’t want to do a replacement.”

Another said, “For $150 with tax and shipping, I don’t think so!”

On the other hand, some customers offer solutions to the high price.

“Instead of paying full price, I took advantage of the multiple payment option,” said a customer.

Customer Complaints – “Not Good”

If you surf the web a bit for Beachbody products, you will encounter quite a few customer complaints. As one user said, “This workout is NOT for anyone with knee or hip issues. While they show a modified version throughout, there is a lot of twisting, jumping, high knee moves, and quick movements.”

“I ordered My beach body T25 workout by phone. I received my box of T25 and all the “free” goodies only to find that the cost was more than double ($295.40) what I had been quoted ($119.85 + S&H).” said another customer.

We found that some users didn’t have concerns with the Beachbody customer service department. “Called the toll-free number and reached an agent within a few minutes,” commented a customer.

“The customer service team was helpful, especially when I need to return an item,” stated another.

Our research has told us that if there is some individual part of a workout program that’s concerning, like offering poor service, the probability of real weight-loss success is slim. Therefore, if Beachbody DVDs and products do cause a lot of complaints, this could be a big dilemma.

The Science – “Clinical Evidence?”

There is really no clinical research discussed on the official Beachbody website. This is not surprising since this brand focuses more on exercise and physical fitness. Most people already know that regular physical activity is good for weight reduction and overall health. However, for us at DietSpotlight, we need to see documented science in order to stand behind a weight-loss product. [2]

The Bottom Line – Does Beachbody Work?

Ladies and gentlemen, we have an answer for you. Anyone can see that the company has stood the test of time and they certainly offer a number of Beachbody DVDs. While it’s wonderful that they encourage exercise, we do not feel comfortable recommending Beachbody. First of all, there are a lot of customer complaints about the exercise programs being too difficult. There are also issues with the DVDs not working properly. Moreover, the cost of many Beachbody DVDs is very expensive.

If you need to drop those excess pounds, we encourage you to go with a weight-loss program or diet supplement that contains tested ingredients, does not cost you a fortune and is supported by real science.

Among the best products we’ve seen this year is one called Leptigen. This supplement contains a unique blend of four key ingredients, which have been shown in documented scientific research to help boost metabolism and speed up fat loss. We can’t find any negative comments regarding quality or customer service and dieter feedback on the web reveals people are seeing substantial results.

To boot, the producers of Leptigen are so confident in the formula that they’re offering a Special Trial Offer, a positive sign.

Previous Beachbody Review (Updated January 13, 2014):

What You Should Know about Beachbody

Beachbody is a company that was founded in 1998 by Carl Daikeler and Jon Congdon. This company offers products/programs like Hip Hop Abs, Yoga Booty Ballet, Turbo Jam, Slim in 6, Power 90, P90X, and Kathy Smith's Project: YOU. With these products, users get online support and diet guidelines to assist them with shedding excess body fat and attaining the figure they desire. While the official Beach Body website offers fitness programs, supplements and fitness gear. Virtually all of their products/programs are suitable for both women and men. Under the supplements link on the Beachbody website, you'll find products like Slimming Formula, 2-Day Fast Formula, Meal replacement Shake, Performance Formula, Results and Recovery Formula, and ActVit Multivitamins. It appears that all of these Beach Body supplements and workout plans can be purchased directly through the official website. As posted on the site, all of these products come with a 30-day money-back guarantee. A convenient 1-800 number is provided to assist users with any questions, orders and concerns. Furthermore, a "diet and support" link is offered on the Beach Body homepage, and can be accessed and used by all members with passwords.

Product Features

Beachbody is a company that offers a variety of weight loss and fitness plans. By incorporating daily regimens with proper diet and the right fitness gear, users are supposed to achieve their weight loss goals. There are a number of success stories posted on the official website for Beach Body products. The best sellers appear to be P90X, Hip Hop Abs, Tony Horton's 10-Minute Trainer, Turbo Jam Maximum Results, and Slim in 6. Anyone can sign up on the website for a free email newsletter. There is also a "customer service" page provided.

Advantages of Beachbody

  • Beach Body weight loss and fitness products come with a 30-day money-back guarantee.
  • Workout programs are suitable for men and women.
  • Success stories are posted on the official website.

Disadvantages of Beachbody

  • This line of products calls for drastic lifestyle changes.
  • Website may be confusing.
  • Additional equipment must be purchased for some of the workout and weight reduction programs.

Conclusion: Does Beachbody Work?

The Beach Body line of products may be suitable for some women and men that desire a lifestyle change in order to shed unwanted pounds and/or get in better shape. Most likely these programs will work for those who're willing to devote the time and effort to them. However, for those that desire a simple weight loss plan you may want to continue your search online.

Beachbody Questions & Answers:

We summarized hundreds of user comments about Beach Body into this helpful FAQ.

What are the side effects of Beach Body?

Some Beach Body side effects, going on user reviews, include sore muscles, upset stomach, headache, nausea, constipation, bloating and gas.

What are the ingredients in Beach Body?

The Beach Body ingredients include whey protein isolate, pea protein, chia seed [1], flax seed, quinoa, cacao, pea fiber, yacon, cordyceps, chlorella, spirulina, acerola cherry, chicory root fiber, pomegranate, astragalus, camu-camu, bilberry, blueberry, goji berry, spinach, maitake, reishi, rose hips, methylsulfonylmethane, ashwagandha, amylase, cellulose, lactase, glucoamylase, alpha-galactosidase, invertase, kale, luo han guo, Himalayan salt, lactobacillus sporogenes, schisandra, maca, cinnamon [2], green tea, gingko biloba, moringa, sacha inchi, fructose, natural flavors, xanthan gum and stevia. The company also sells fitness products.

Does Beach Body work?

There’s no scientific research proving Beachbody DVDs or products will help you lose weight. There are studies linking some of the active ingredients to users losing weight and testimonials online show success, but nothing pertaining to science.

How much does Beach Body cost?

Beach Body costs $129 for Shakeology and about $129 and up for the fitness programs.

How should I take/follow Beach Body?

You should take one scoop of Beachbody shakes per day. Each bag contains a 30-day supply. If you are using the fitness programs, you will follow the programs according to the schedule.

Can I take Beach Body if I have a health condition?

Women who are pregnant or nursing, those with health conditions of any kind, people taking prescription medications or anyone under 18 years of age should consult with a licensed physician prior to using weight-loss products, including Beach Body.

What do users like about Beachbody products?

Some users liked that Beach Body offers free online support and that the products are available on the official website.

What do users NOT like about Beachbody products?

We found that some users didn’t like the high price of Beach Body products and that the taste of Shakeology was less than stellar.

How do I contact the Beach Body customer service department?

You can contact the Beach Body customer service department by calling 1-800-470-7870, emailing custhelp@beachbody.com or mailing letters to Beach Body 3301 Exposition Blvd. 3rd Floor Santa Monica, CA 90404.

Can I contact Beach Body through social media?

Yes, you can contact Beachbody customer service on their Facebook or Twitter pages.

How much caffeine is in Beach Body products?

There is 1mg of caffeine, per serving, in Beach Body products like Shakeology.

Do I need to join Beach Body to buy products?

No. You can buy Beachbody products without joining any programs.

Does Beach Body come with a guarantee?

Beach Body comes with a guarantee. You have 90 days to return the products for a full refund.

Do you know of any special deals or discounts on Beach Body?

There are special deals and discounts on the Beach Body official website. You have the option to split payments up over three months. The company also offers challenge packs through coaches.

The last few months have been bananas with our readers taking advantage of Leptigen’s Special Trial Offer, which is simply the cost of shipping and handling. Click here to try it out.

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About the Author:

Summer Banks, a content strategist at Leptigen, has researched over 5000 products in the past 10 years. She has years of nursing training, experience as a manager responsible for 15 supplement brands, and completed coursework on Food and Nutrition from Stanford University. full bio.

Rating: 2.6. From 45 votes.
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User Comments

21 Comments on "Beachbody Review"


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Horrible horrible do your own workout at home.

It was a waste of my time. Also, they didn’t tell me that the initial fees was just initial, recurring membership fees started hitting my credit card. Then the vitamins fees too. I cancelled my membership and pills in March and in May they charged my credit card again. Still waiting on my refund!!

THE SAME THING HAPPENED TO ME! I didn’t know that they would recharge me. And I moved. SO I was unaware of why I wasn’t having the amount of money in my account that should be there. Then I contacted them again after they already told me they cancelled it all and I was charged AGAIN! They told me they could only refund me if I sent the packages back. BULL. I wouldn’t recommend this to anyone. Sooooo livid. I’m headed to my bank to deal with this in a different way. I’ve got the email proof of the convos where they said they cancelled the account yet told me they didn’t have that info.

You made a mistake, you charged me for the prevention of wrinkly kits. The reason why I came to your ad/company was directly a result of your honesty or so I thought Dr. Andrew Oren, The Doctors TV show.r thoughts about Beach ody.PLEASE I WOULD LIKE MY MONEY BACK. PLEASE DO RIGHT BY ME!!!!


Hello, we are not affiliated with Beachbody, LLC. We would recommend you contact the company, using the information available in the Q&A section of this review, to dispute your claim.

Apparently no one has read the warning that starts before every workout that clearly says you should consult with a physician before starting any beachbody program, which I did. I never had an issue with shipping nor with the quality of the disc. People complain about the “coaches” but the same ones that are complaining know exactly what the coaches are. They are here to sell. That’s it. That’s what a multi level marketing company does is sell. I do have a coach, she doesn’t provide medical or physical advice. She just shares her experience and tries to keep us motivated.
If you ordered insanity because you wanted to have a rocking body by 90 days then you know nothing about the human anatomy. You won’t have abs if you had a beer belly. It takes a while. This is why there is a message at the bottom letting us know that results may differ. I don’t sell it, I don’t drink the shake I just use the workouts because I need guidance and a plan.
If you bought an intense workout without consulting your doctor especially after a bum leg, knee or shoulder then it’s your own fault. It is what you make it.

I did not have a good experience with the Beach Body’s Multiple Vitamin. I would appreciate if the information about the Multivitamin sale is clearer. I kept being surprised by the charges. And when I called the Customer Service, they do not give me a clear instruction. For example, when I cancelled the Vitamin orders and wanted to return the bottle, I was instructed to send it back and get a tracking number to be sure that you will receive the bottle back. But there was no mention of calling you back to provide that tracking number. Hence, I just waited and waited for the refund. And I was surprised once more when I was continued to be charged after returning the bottle already. I called again and another customer representative asked me for the tracking number. He told me that I needed to call back to give the tracking number. Nobody mentioned that to me before!!! So I hope that your customer service will make an effort to make it really clear for other clients. Thank you for your attention!!!

its actually common sense that you call back for to provide shipping label for the agent to check if it has been shipped back to the company, once they verified that product was returned then they can process refund… you are not the only customer they are dealing with so how will they know if you dont inform the company???? duh!!!

I have had a great experience with Beach Body! After having my son I had a very hard time losing the weight and was feeling terrible about myself. I then was introduced to one of the Beach Body coaches (though a facebook friend). She was so kind and supportive…and NOT PUSHY AT ALL. She sent me options to look at to see what I thought, and offered feedback on her experiences with the programs. I ordered Chalean Extreme and the Shakeology. When the product arrived I immediately got to work. And with the support of my coach I was feeling positive. The program was somewhat pricey…however, it was a far better value to me, than a gym membership that I know I would inevitably not use enough and thus would not see results. When one of my discs broke I called customer service and they were very helpful. They sent my new disc right away without any questions asked….and when this was the wrong replacement disc, they fixed the error and told me to keep the mistaken disc to incorporate into my exercise plan if I liked. The work outs are tough! But there are always modifications you an do…we know our bodies, if it hurts stop. People really need to exercise some common sense when it comes to diet and exercise. Is Beach Body for everyone?? Definitely not. Does it work??? If you put the effort in and eat sensibly, yes. Do you need the shakes?? Probably not, but its a matter of choice. I have made several changes to my shakelology order, including stopping it for a while and have not had any difficulty with this. I think if you approach something negatively you will have a negative experience, try being positive, including when you have concerns and you may have a different experience. Just my opinion.

My daughter started this diet with exercise video six weeks ago. She did the morning fruit drinks, ate a lot of chicken, fruits and vegetables and is down 40lbs. She is tall, 5’11” and now weighs 160. She looks fantastic and said she feels the best she ever has. I’ve tried all sorts of diets, basically felt deprived and hungry. She has posted pictures of her meals. She is not starving!She is recommending it to all her friends.

Horrible. Don’t do it

Maybe you haven’t noticed, but beachbody coaches are not represented as fitness gurus, they are simply knowledgeable on the products and are represented as such. Beachbody also has several programs besides P90X and Insanity and neither of these are promoted as beginner programs. They have even partnered with the American Diabetes Administrattion to develop a lifestyle changing program for people suffering from type II diabetes. before you quickly put down a company, you should know a little bit about it.

The coaches should definitely have a LOT of knowledge before pointing out an optimal start meal plan/workout for the others into a plan though, right? I want an optimal health plan, not someone with a lucky guess. I know I would have to double check the coach to really see this knowledgeable background that should be had…. instead of another way of selling a product over & over to earn money & discounts & do a mediocre job of following through with the people they “truly” care about using the products. That is great that the company?? has partnered with a Diabetes-related group, definitely but that doesn’t necessarily mean anything if the coaches are as knowledgeable as I am when doing light internet research.

I do enjoy the DVDs I have slim in 6 that I purchased through the company horrible customer service they over charged me then charged me for the website use which was supposed to be 6 months free. So when my husband wanted P90X for christmas I bought it through Ebay. Great products bad company.

Beachbody is awesome. I am a coach and making money on just motivating people! Love their supplements (ActiVit Toning) and love their dvd’s!

I’ve been using the Slim in 6 and Slim Series programs. I like them. You start off slowly then work your way to a higher intensity. I enjoy working out from home, and not having to pay for an expensive gym membership. I did get assigned a coach on team beach body that didn’t help me much. I contacted someone else in the team beachbody community whose results I was impressed with, and they told me that coaches get a percentage of what you order. I didn’t know that! I had just ordered Slim Series, and hated the fact that the unhelpful (and I might add, out of shape coach who was also trying to loose weight)got a percentage of my purchase, and she didn’t even do anything, and is very unknowledgable.

I chose insanity because P90X has 90 minute workouts & requires a chin up bar. I am 45 yrs old and modify some of the excercises so I don’t injure my knees. Years ago I taught aerobics & did power lifting 6 days a week (you would never know this because I am petite)and even did wide grip pull ups. Now due to scoliosis I should stay away from heavy weights. I am surprised INSANITY has NOT hurt my back! It’s helping me a lot. It’s given me the strength to pull weeds for an hour which would normally kill my back. I agree that if you don’t use common sense you will easily injure yourself! I am shocked how strong I am since I am only on week 3 but am giving it my all. I purchased it for $94 on Ebay. I agree with Nadine that if you don’t know what you are doing or are really out of shape you will hurt yourself!!

They sent me 2 shipments one week apart from each other. And the second one costs more then the first one. I called the number on the back and of course I got a foreigner who was very difficult to understand. He tried to put the blame on me. Then he wanted to refund me only for the cheaper first shipment rather then the more expensive second shipment. He’s going to email me a return shipment email but it’s been two hours and I haven’t received it yet. We’ll see if it shows and more importantly we’ll see if I get any money returned let alone the correct amount. This was the second item that I ordered from beachbody but never again.

my mother in law started beach body a little over a year ago. she was pre-diabetic and well over 200 pounds. she started with just the shakeo and slow paced walking. i have to add that she had a great coach who offered her good support and motivation, but this was all done via email and facebook along with her other group members of her 90 day challenge. she is now 145 pounds and still going strong, she has stopped all her medications and lives a healthy lifestyle. i too, tried the shakeo for a few months then moved out of state and forgot to change my address, they shipped my order to california where i use to live. when i called to let them know they where absolutely amazing. they refunded my money within 48 hours and didn’t even request that i return the order. and i was even canceling my subscription. i couldn’t afford it anymore with the new move but the customer rep didn’t even try to push me to stay.
i my not be taking the shakeo anymore, but i still apply everything i learned about healthy eating and use the tools that beach body introduced to me. over all i think if you can afford the $125 a month and are serious about loosing weight and getting healthy no one offers all the tools you could ever need better than beach bodies. and for those who have had a bed experience, do the company a favor and report the representative who did you wrong and allow the company to fix the problem, cuz I’m positive that isn’t there policy .

Phil, my daughter is now coaching because she had such good results. Does that make her a knowledgeable person on what is harmful? No way. Having success yourself does not qualify you to give health advice. Most are meant to give you support, not advice on exercise and eating habits.

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